Parts Counter Sales Representative Role

WHY JOIN THE FLEET DIRECT TRUCK AND TRAILER SALES TEAM?

Ready to drive your career to new heights? Fleet Direct Truck and Trailer Sales is on the lookout for passionate individuals to join our dynamic team! If you’re fueled by ambition and a love for all things trucks and trailers, we want YOU! As part of our family, you’ll have the opportunity to steer your career in the right direction. Whether you’re a seasoned professional or a fresh graduate eager to hit the road running, Fleet Direct is the perfect pit stop for your career journey. Explore endless possibilities, collaborate with a diverse team, and accelerate your success in an industry that’s always on the move. We offer competitive benefits, a supportive work environment, and a roadmap for growth within the company. Don’t just follow the path - help us pave it! Join Fleet Direct Truck and Trailer Sales and drive your ambitions into a future full of opportunities.

BENEFITS

• Excellent Insurance Coverage: Health, dental and vision plans available
• Disability Insurance: Company-paid short-term disability, voluntary long-term disability
• Paid Time Off: Sick, personal, vacation and holidays
• 401k: Retirement savings with company match
• Life Insurance: $150,00.00 company-paid life insurance
• Uniform Allowance: Spend less out of pocket
• Employee Discounts: Receive discounts on goods and services from our partners
• And More: Voluntary benefits including accident, hospital indemnity, & critical illness.

MORE ABOUT THE Parts Counter Sales Representative ROLE:

What will the Parts counter Sales Representative do?

Fleet Direct is seeking a highly motivated and experienced Parts Counter Sales Representative. This person is responsible for providing exceptional customer service by assisting customers in identifying and purchasing the correct parts for their medium and heavy-duty truck and trailer needs. This involves utilizing product knowledge, navigating inventory systems, processing orders, and building strong customer relationships.

What is the Parts Counter Sales Representative responsible for?

• Greet and assist customers in person and over the phone, providing prompt and courteous service.
• Accurately identify and locate parts using catalogs, computer systems, and other resources.
• Provide technical advice and recommendations to customers regarding parts selection and application.
• Process sales orders, including pricing, invoicing, and payment collection.
• Manage inventory, including receiving, stocking, and organizing parts.
• Maintain a clean and organized work area.
• Handle customer inquiries and resolve issues efficiently and professionally.
• Build and maintain strong relationships with customers, fostering repeat business.
• Stay up-to-date on product knowledge, industry trends, and company promotions.
• Collaborate with other team members to ensure smooth and efficient operations.
• Adhere to all company policies and procedures.

What knowledge, skills and abilities required for the Parts Counter Sales Re presentative role?

• Must possess mechanical aptitude.

• Computer proficient.
• Comfortable working in a fast-paced environment and ability to stay calm under pressure.
• Strong interpersonal skills with peers, staff and external service locations.
• Ability to work independently and also as part of a team.
• Basic knowledge of shipping and receiving.
• Basic knowledge of how to obtain parts to support repair facilities if needed.
• Must be well organized and detail oriented.
• Work occasionally requires a high level of mental effort and strain when performing essential duties. Must be able to perform the essential duties of the position with time constraints, interruptions and stressed dispatchers and drivers.

Work may require more than 40 hours per week.

What are the physical demands of the Parts Counter Sales Representative role?

Travel will be required.

While performing the duties of this job, the employee is required to sit/stand for most of his/her job duties. There is the need to frequently walk. There will be a moderate amount of standing, stooping, kneeling, bending, lifting and reaching for some of his/her job duties. Visual requirements include reading off a computer screen as well as printed materials. A high degree of dexterity is required due to frequent use of a telephone console. Verbal and auditory requirements include the ability to communicate clearly over the telephone as well as in person. There is a moderate level of grasping, lifting, pushing and/or pulling of objects of less than 25 lbs. This Job Description is intended to describe the general content of and requirements for the performance of this position. The omission of specific statements of duties does not exclude them for the position if the work is similar, related or a reasonable requirement of the position. Additional duties may be assigned, and requirements may vary from time to time.

What is the FLSA status of the Parts Counter Sales Representative role?

The FLSA status of this position is: Non-Exempt.

Who does the Parts Counter Sales Representative report to?

The Parts Counter Sales Representative reports to the Part's Manager.

JOIN THE FLEET DIRECT TRUCK AND TRAILER SALES TEAM TODAY!