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Operations Manager

Fleet Repair Solutions
Grantville, PA Full Time
POSTED ON 12/30/2024 CLOSED ON 2/15/2025

What are the responsibilities and job description for the Operations Manager position at Fleet Repair Solutions?

Join Our Team as an Operations Manager

Are you ready to lead and make a meaningful impact? We're seeking a dedicated Operations Manager to oversee daily operations, drive team performance, and deliver exceptional service to our customers. In this role, you'll be the cornerstone of a thriving department, fostering a culture of excellence, teamwork, and continuous improvement.

What You'll Do:

  • Manage and approve work orders, estimates, and invoices to ensure accuracy and efficiency.
  • Drive productivity by coordinating tasks, dispatching jobs, and assisting technicians as needed.
  • Collaborate with the parts department to ensure timely and accurate parts availability.
  • Lead by example-hire, train, and mentor employees to build a strong, motivated team.
  • Maintain open communication with team members, leadership, and customers to align goals and expectations.
  • Monitor and enhance department performance to maximize customer satisfaction and profitability.
  • Handle inquiries and communications with professionalism and urgency.

What You Bring:

  • Experience: Associate degree with 2 years in heavy-duty tractor-trailer repair, or high school diploma with 5 years of relevant experience.
  • Leadership: Proven ability to inspire, develop, and lead a team in a dynamic environment.
  • Technical Skills: In-depth knowledge of repair processes, industry standards, and best practices.
  • Problem-Solving: Strong analytical skills to address challenges and implement effective solutions.
  • Organization: Ability to prioritize tasks, manage resources, and meet deadlines.
  • Customer Focus: A commitment to delivering exceptional service and building lasting relationships.
  • Technology Proficiency: Familiarity with Windows-based programs, including Outlook, Word, and Excel.

Why Work With Us?

We value our people and their contributions. As part of our team, you'll enjoy a supportive environment where your leadership skills and expertise are recognized and rewarded. Together, we'll achieve new heights of success and innovation.

Take the Lead-Apply Today!

If you're passionate about creating high-performing teams and delivering outstanding results, we want to hear from you! Join us as an Operations Manager and be a key player in shaping the future of our organization.

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