What are the responsibilities and job description for the Automotive Entry Level Service Advisor/Writer position at Fletcher Chrysler Products?
Fletcher Chrysler is seeking an Automotive Service Writer
The Service Advisor is responsible for building a strong customer relationship and selling the technician's time. They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
- Ensure that customers receive prompt, courteous, and effective service
- Drive the sale of technicians' time to meet departments sales forecast
- Prioritize required services, and be prepared to provide options upon request.
- Keep customer informed on completion times, service expenses, and possible changes.
- Ensure customer has a positive dealership experience
- Know the product well enough to answer characteristic and operational questions regarding the customer’s vehicle.
Job Requirements: As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver. We have determined some factors that may enable your success as a Service Advisor:
- One year of experience in a service advisor role strongly preferred
- Must have computer proficiency
- Valid driver's license
- CDK experience is a plus
Start your career as a Service Advisor for Fletcher Chrysler today. Apply Now!
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Shift:
- 10 hour shift
- Day shift
Work Days:
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $45,000