What are the responsibilities and job description for the Boutique Manager position at Fleur du Mal?
About Fleur du Mal
Fleur du Mal is a luxury lingerie, ready-to-wear brand founded by Jennifer Zuccarini in 2012. Its name, derived from the title of a collection of poems by Charles Baudelaire, speaks to the unique duality of its spirit. Fleur du Mal takes a fashion approach to lingerie and applies a lingerie language to fashion. Its products are delicate and sophisticated, using luxury fabrics like French Leavers lace and bespoke embroideries crafted by world-class artisans.
Zuccarini is constantly thinking about the emotion attached to lingerie, and her goal is to create products that make women of all ages and sizes feel their best while getting dressed and undressed. She understands that if a woman feels powerful and seductive in her undergarments, it can transform the way she moves through the world.
Must have luxury/designer or intimate apparel retail experience, at least 5 years.
Client Relations
• Recruit successful sales associates that exude the brand. Provide professional training & nurture development of the team; uphold a warm and friendly store environment for the team and all customers.
• Delegate and exceed performance goals including but not limited to individual sales, dollars & units per transaction, weekly & monthly store sales goals & clienteling goals.
• Expertise in brand and product knowledge, selling techniques, outstanding customer service & cultivating lasting client relationships & partnerships.
• Act as a brand ambassador, play an active role in the community, and seek creative store initiatives and partnership opportunities to drive interest around and foot traffic to the store; communicate effectively with the marketing team around such opportunities to grow the store business.
Store Operations
• Maintain operation of POS functions & documents standards to ensure accurate store reporting & accounting.
• Analyze store performance through daily, weekly & monthly reporting & readjust goals where necessary. Complete seasonal product orders & weekly replenishment orders based on store trends and product sell-through.
• Implement and maintain loss prevention procedures; closely monitor and manage stockroom organization, stock levels, transfers, damages, employee wardrobe, press pulls & gifting.
• Maintain store payroll, commission, and all expenses in accordance with a provided budget.
Visual Merchandising & Store Upkeep
• Merchandise the store and execute window displays weekly in accordance with brand standards, trends & sell-through.
• Maintain all display fixtures, lighting, and stockroom with daily cleaning & exceptional organization of front & back of house.
Qualifications
• 5 years in retail and/or luxury brand management.
• 2 years of Store Manager experience.
• Exceptional leadership skills and a special talent for recruiting, developing & managing an intimate team.
• Outstanding communication skills; ability to communicate efficiently with clients, peers, and corporate team.
• Extensive experience in running a multi-million dollar business through strong client relations & partnerships, brand & product expertise, and store & team management.
• Full-time / able to work a flexible schedule including weekends and holidays.
Additional Details
• Annual Salary $80,000
• Commission & Allowance
To further express interest in this opportunity, you are welcomed to email lilyp@fleurdumal.com detailing why you think this role would be a fit for you.
Salary : $80,000
