What are the responsibilities and job description for the Copier/Printer Field Service Technician DFW position at FlexPrint?
"You don’t build a business. You build people, and people build the business.”
At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. You’re recognized and treated as an individual. Your development is unique to you – tailored to your own wishes and needs – and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business. Flex Technology Group is a national company that has been featured as a Top 50 company to sell for by Selling Power Magazine and has been featured on the Inc. 5000 fastest growing company list for 12 years in a row.
Are you tired of working nights and weekends? Do you strive to make an impact in all that you do? Do you live for action and love fast-paced work? Do you like solving problems and bringing forth world-class solutions? If you said yes to each question this role might be right for you!
As a Field Service Technician, you will be responsible for the timely and cost-effective maintenance and repair of office product equipment while promoting and maintaining a high level of customer satisfaction with our service and products while working on-site with one of our customer locations.
How you will be making an impact:
- By maximizing equipment up-time through timely repair
- By engaging the customer to provide superior customer satisfaction
- By managing time to be most effective with multiple, competing priorities
Who we are looking for:
- Prior experience in maintaining and repairing Ricoh office equipment is required (Canon, HP, Lexmark, Sharp, and Xerox experience is a plus)
- Ability to troubleshoot and think independently.
- Mechanical and electrical aptitude and demonstrated skills.
- Computer and analytical skills with knowledge of basic networking
- High School Diploma required.
- Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes.
- Must be at least 21 years of age or older.
- Must have a valid driver’s license issued in your state of residence, a clean driving record, and a reliable vehicle.
What we provide our employees:
- Competitive pay and Medical, Dental, and Vision benefits
- PTO, Sick time, and paid company holidays.
- 401K with company match
- A teamwork inspired environment with career development and growth opportunities.
Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.
