What are the responsibilities and job description for the Director of Sales Operations position at FlexPrint?
Flex Technology Group is the largest Brand-Neutral Managed Print Services provider with an industry-leading Nationwide footprint. We are service and solutions professionals, providing support to clients of all sizes and industries from coast to coast. Our vast support network and unique proprietary technology make us more than Best-in-Class - we're in a class of our own.
Position Summary
Responsible for managing all aspects of the Inside Sales team. Major duties include communicating monthly program performance, improvements and developments to senior management; maximizing Inside Sales and Reps performance through motivation, training and coaching; monitoring and reporting on sales metrics; developing and maintaining best practices to maximize efficiency of team and managing the entire sales administration process.
Essential Functions and Responsibilities
- Oversees the daily activities of a team of Inside Sales Representatives.
- Train and coach staff in selling and relationship-building skills needed to grow and maintain sales pipelines based on evaluations and skill assessments.
- Ensure team achieves quarterly sales revenue targets by monitoring attainment versus forecast and taking corrective action as necessary.
- Ensure accuracy of weekly activity reports, audits commission reports.
- Set, track, and report achievement of sales goals to upper Management.
- Ensure team complies with sales, finance, and legal policies and procedures.
- Research and implement methods to enhance customer engagement and sales opportunities.
- Coordinate closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors and use this information to refine sales strategy and achieve sales targets.
- Coordinate closely with Operations, Service, and Logistics departments to ensure effective sales operations for increased profitability and operational performance.
- May be required to travel for purposes of attending training sessions, and/or area regional or national meetings.
Qualifications and Experience
Minimum Qualifications:
- Bachelor’s degree in business administration, marketing; or relevant combination of education and experience.
- 5 years of experience in Sales experience in B2B environments.
- 3 years of experience in Leadership experience.
Preferred Qualifications:
- Prior experience selling office technology.
- 3 years of experience in Inside Sales experience.
- 8 years of experience in Sales experience in B2B environments.
- 5 years of experience in Leadership experience.
EEO Statement
Flex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.
