What are the responsibilities and job description for the Customer Service Administrator- must have defense industry experience position at FlexStaff Careers?
Our client, a manufacturer of electronic devices, based on Long Island, is looking for an experienced Customer Service professional who has significant industry experience in defense and has a background in working with customer request for quotations (RFQ) and request for proposals (RFP). This role is 100% on site.
Your responsibilities will include the following :
- Secure Purchase Orders, support contract review and Sales Order issuance.
- Maintain and provide Weekly status reports to various customers.
- Maintain quotation files, monthly booking report and prepare year-to-date sales reports.
- Coordinate and manage domestic and international customer returns.
- Provide import instructions and requirements with foreign customers.
- Coordinate and manage with Import / Export Broker to clear international goods.
- Receive repair estimate, analyze material costs, prepare pricing.
- Perform MRP transactions and issue Packing Lists.
- Support Weekly status meeting and sales forecast with management.
- Assist upper management in the development of customer service policies and their implementation.
Requirements :
