Relationship Manager / Case Manager

Relationship Manager (Case Manager) at FLEXX – Be the Catalyst for Change!

Are you ready to lead people toward living their best lives? At FLEXX, we’re not just offering a job – we’re offering the chance to ignite transformation in our patients’ lives. If you’re driven by results, thrive in a fast-paced, supportive environment, and are ready to help people achieve life-changing breakthroughs, then keep reading – this opportunity is for you.

What You’ll Do:

As a Relationship Manager (Case Manager) at FLEXX, you’ll be the face of our patient experience, building powerful, lasting relationships. It’s not just about getting patients through the door – it’s about guiding them through their journey toward a pain-free, fully functional life. Here, you’ll:

• Be the Patient Advocate – Understand their struggles, fears, and goals. You’ll be their guide, keeping them motivated and on track with their care plan.

• Own the Experience – You’ll provide clarity on their care, break down financial plans, and ensure their schedule fits their life. You’ll be the person they trust to help them make the best decision for their health.

• Fuel the Mission – Work closely with our clinical team to ensure patients understand their progress and feel empowered by their journey. Every success is a shared victory!

About FLEXX:

At FLEXX, we’re on a mission to transform lives by helping people move better and feel better without the use of drugs or surgery. Our patients walk in with pain and limitations – they leave with freedom and strength. And as we look toward 2030, we have BIG goals: expanding to 10 clinics, impacting 10,000 lives, and building an unstoppable team of over 100 passionate professionals. This isn’t just healthcare – it’s life care.

Core Values We Live By:

We don’t just say we’re Empowering, Accountable, Aligned, Transparent, Disciplined, and focused on Results – we prove it every day. If these values light a fire in you, you’re exactly who we need.

What Success Looks Like:

• You’ll build deep, emotional connections with patients, guiding them through challenges and celebrating their wins.

• You’ll ensure patients fully understand and stay committed to their personalized care plans, including financial details and scheduling.

• You’ll educate patients about the journey ahead, from day one through their final visit, ensuring they feel confident every step of the way.

• You’ll act as the ultimate problem-solver, overcoming objections, answering questions, and providing constant encouragement.

Who You Are:

• Entrepreneurial Spirit – You’re hungry for success and always looking for ways to elevate results.

• A Trust Builder – People connect with you easily, and you know how to quickly gain trust and inspire confidence.

• A Confident Communicator – You ask the right questions and deliver clear, compelling information.

• A Team Player – Collaboration is in your DNA, and you thrive in a fast-paced, team-focused environment.

• A Motivator – You have a knack for pushing people to realize their potential and stay focused on their health goals.

Qualifications:

• High school diploma or equivalent required, bachelor’s degree preferred.

• Minimum of 3 years of experience in sales or management.

• Prior experience in a private medical practice is a big plus.

What’s in It for You:

• Competitive base salary of $40k-$45k, with performance-based incentives.

• Health & dental insurance.

• Paid Time Off (PTO).

• Retirement opportunities with employer matching.

• Professional development and training to help you level up.

Location:

2013 Highway 45 N, Suite 1, Columbus, MS 39705

Ready to make a real impact? Ready to be part of a team that’s changing the game? If you’re all in for this mission and ready to drive change, send your resume to Careers @ FLEXXMedical.com.

Take the leap and join us – let’s help people unlock the lives they deserve!

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus opportunities
• Commission pay
• Performance bonus

Ability to Relocate:

• Columbus, MS 39705: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000 - $45,000