Front of House Manager

Company Overview:

The world’s first social darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. With a focus on craft cocktails and elevated eats, Flight Club fuses premium cuisine and curated cocktails with its signature, technology-driven social darts® experience to create a truly unique entertainment environment. State of Play Hospitality brought the concept to the U.S. Flight Club continues to surprise and delight with its ability to bring friends together in a unique, upscale social environment. To date, over 7 million people have tried their hand, and over 550 million darts have been thrown.

Position Purpose:

The Manager role assists the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader running the shift to help our team members exceed our guests’ expectations. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Manager leads the way to go the extra mile for our guests and understands we work with each other to support one another.

Responsibilities:

• Works with General Manager and management team to develop and execute strategies to achieve operational goals
• Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience
• Ensures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs
• Inspires the team to enhance their leadership through coaching, development, and training
• Proactively manages costs in partnership with the GM through scheduling and inventory
• Flexible approach and readily able to adapt to needs and changes
• Demonstrate solution focused leadership and proactively seek out feedback from others
• Ownership of assigned FOH operations department assigned by General Manager