Volunteer Coordinator

Job Title: Volunteer Coordinator

Location: Sloan Museum of Discovery / Longway Planetarium

Reports To: Director of Education and Outreach/CPO of FISH

FLSA Status: Non-Exempt, Full Time

**The salary range for this position is $20.00-$24.00 per hour based on experience**

WORKING AT THE FLINT CULTURAL CENTER CORPORATION

At our organization, we cultivate a culture of passion and purpose. Nestled in the heart of Genesee County and the City of Flint, we are a hidden gem—a non-profit committed to delivering high-quality services that are valued by our community. Our employees thrive in a caring environment where their dedication is not only noticed but celebrated. We take pride in the impact we make, providing essential services that resonate with our guests. Here, support and appreciation are woven into the fabric of our workplace, fostering a team that is not just engaged but deeply passionate about the meaningful work they do.

GENERAL DESCRIPTION

The Volunteer Coordinator will develop, maintain, and promote a wide range of volunteer opportunities, supporting all departments within the organization. This position will work closely with department managers to ascertain volunteer support needs, recruit and place volunteers in appropriate assignments, and ensure the proper coordination and supervision of all volunteer activities.

RESPONSIBILITIES

• Work with departments to identify volunteer support needs and develop volunteer service descriptions for each assignment.
• Develop and manage volunteer procedures and standards of volunteer service.
• Work with the Director of Education and Outreach to develop and manage supporting budget.
• Source and recruit a diverse corps of volunteers using a variety of methods including social media, websites, and databases. Host and attend recruiting events within the community to attract qualified candidates. Develop and maintain relationships with other volunteer organizations in the area.
• Arrange for appropriate training for both volunteers and staff.
• Keep detailed records of volunteers’ information and assignments, track volunteer hours and create reports. Maintain volunteer database.
• Disseminate information for upcoming events and actions.
• Produce schedules. Assign responsibilities for special events, large-scale programs, and exhibit-based interaction.
• Communicate frequently with volunteers to ensure they are satisfied and well-placed. Confer with volunteers and departmental managers to resolve conflicts and grievances and promote cooperation and interest.
• Evaluate all aspects of the volunteer program to ensure effectiveness and recommend/implement changes as appropriate.
• Organize and participate in volunteer recognition programs and special events.

QUALIFICATIONS / SKILLS REQUIRED

• Bachelor’s degree in Human Resources, Business Administration, or other related field
• Three years of experience in the Volunteer Management field, required.
• Knowledgeable and supportive of the mission and programs of Sloan Museum of Discovery and Longway Planetarium as well as current volunteer recruitment and management strategies/ best practices.
• Excellent communication skills; excellent administrative skills with the ability to handle multiple tasks while maintaining good oversight to details.
• Ability to effectively balance demands from several departments while prioritizing institutional needs.
• A well-developed network of professional resources (list serves, websites, databases, professional associations, etc.).
• Competent with Microsoft Office suite of programs. Experience with volunteer databases preferred.
• Flexible schedule allowing for some evening and weekend work.

The Flint Cultural Center Corporation is an Equal Opportunity Employer