Demo

Senior Vice President, Client Experience

Flipside
New York, NY Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/10/2025

Position : Senior Vice President, Client Experience

Reporting : CEO

Location : New York

About Flipside

Flipside is part of the Weber Shandwick Collective. We don't just preach about the transformational power of technology; we make it a reality. Our 100-strong team of mobile and digital experts turn out everything form cutting-edge mobile apps to experiential digital projects. No faff, no fluff, no gimmicks... just getting stuff done.

As part of Weber Shandwick, we enjoy the best of both worlds - a small, closely-knit team supported by a vast global network. We're recognised for punching far above our weight both in terms of the quality of our output and our contribution to Weber Shandwick's growth. As we look to expand our team, we're seeking like-minded believers and achievers that are excited to greet a wealth of fantastic opportunities with energy and enthusiasm.

About the Role

Flipside is seeking a talented and results-driven individual for the position of Senior Vice President Client Experience. We are looking for a strong leader with a proven track record of winning new businesses and driving growth. As the Senior Vice President, Client Experience, you will play a pivotal role in driving the organization's business development efforts and client growth, Working closely with the CEO and local senior leadership team, you will have the opportunity to shape the strategic direction and shape the growth and direction Flipside US.

Responsibilities :

Business Development :

  • Develop and execute a comprehensive business development strategy to drive new business opportunities and achieve growth targets
  • Utilize your strong networking abilities to identify and target potential clients, sectors, and industries aligned with Flipside's strategic objectives
  • Leverage your proven track record of winning new businesses to generate leads, build relationships, and secure new client partnerships
  • Collaborate with the CEO and senior leadership team to develop innovative strategies and value propositions that differentiate Flipside in the market
  • Drive growth behaviours with immediate team members

Client Growth and Account Management :

  • Drive organic growth within existing client accounts by identifying upsell and cross-sell opportunities
  • Serve as a trusted advisor to clients, understanding their business needs, challenges, and objectives, and providing strategic guidance and solutions
  • Collaborate closely with client service teams to ensure exceptional client satisfaction, delivery of results, and foster long-term partnerships
  • Continuously monitor industry trends, competitor activities, and market insights to identify growth opportunities and stay ahead of the competition
  • Enablement and Collaboration :

  • Provide leadership and guidance to the client experience team, leveraging your expertise to enhance their effectiveness in driving new business
  • Work closely with internal teams, to develop compelling proposals and pitches that align with client needs and objectives
  • Foster a collaborative and cross-functional approach within Flipside and the The Weber Shandwick Collective, partnering with senior leadership and teams to develop and execute growth strategies Experience :
  • Proven track record of success in winning new businesses, driving growth, and achieving targets within the marketing, communications, or creative industries
  • Strong networking skills with an extensive network of industry contacts and the ability to build and maintain relationships with senior-level clients
  • Growth-driven mindset with a passion for identifying and capitalizing on market opportunities
  • Exceptional communication and presentation skills, with the ability to articulate complex ideas and proposals to clients and internal stakeholders
  • Strong leadership skills with the ability to collaborate effectively with cross-functional teams and senior leadership
  • Results-oriented mindset with a focus on achieving and exceeding target
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  • In-depth knowledge of the digital, technology, marketing, communications, or creative industry landscape, trends, and best practice
  • Salary range : $170,000.00 - $225,000.00

    Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current / former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's / applicant's background, pertinent experience, and qualifications.

    The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including :

    Medical

    Dental

    Vision

    401k (with employer match)

    Tuition Reimbursement

    Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul

    MyDays - Flexible holiday schedules

    Short-Term Disability

    Paid Employee Family Leave

    Family Building Benefit

    Weber Shandwick is proud to be an Equal Opportunity / Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

    LI-PV1

    Salary : $170,000 - $225,000

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Senior Vice President, Client Experience?

    Sign up to receive alerts about other jobs on the Senior Vice President, Client Experience career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $106,109 - $140,344
    Income Estimation: 
    $143,727 - $183,807
    Income Estimation: 
    $121,487 - $157,064
    Income Estimation: 
    $272,340 - $371,244
    Income Estimation: 
    $327,104 - $451,316
    Income Estimation: 
    $327,104 - $451,316
    Income Estimation: 
    $338,814 - $572,009
    Income Estimation: 
    $135,198 - $184,326
    Income Estimation: 
    $183,731 - $240,665
    Income Estimation: 
    $155,815 - $224,703
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Flipside

    Flipside
    Hired Organization Address New York, NY Full Time
    Job Summary Are you passionate about designing innovative and user-first digital experiences that push the boundaries of...

    Not the job you're looking for? Here are some other Senior Vice President, Client Experience jobs in the New York, NY area that may be a better fit.

    Vice President, Client Experience

    IPG DXTRA, New York, NY

    AI Assistant is available now!

    Feel free to start your new journey!