Technical Writer Job at Flooid in Cincinnati

The Flooid Technical Writer works in an Agile environment as part of a multi-discipline team to create software documentation that reflects the software or system for the end users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal documentation, including product catalogs and configuration guides.

You and the Role

This Flooid Technical Writer position has great flexibility and the opportunity to work on a global scale. The primary duties of this role include :

• Create software documentation after thorough collaborations with subject matter experts and technical staff
• Write documentation for internal teams such as Project Managers and Solution Architects
• Convert complex documentation to easy language for multiple audiences
• Create product catalogs with screenshots and tutorials
• Exhibit technical accuracy in writing user documentation
• Update and adhere to in-house style guide
• Take existing and potential content and improve it

Skills and Experience

A successful Technical Writer at Flooid will be a pro-active self-starter with an eye for detail who collaborates effectively with team members to document functionality and usability. The ideal candidate will have the following skills and experience :

Location : United States - Remote or In-Office / Hybrid (primary office located in Cincinnati, Ohio). Because this role supports our global business, candidates must be based in the Eastern or Central Time Zones .

Hours : Full-Time - At Flooid, we promote a flexible work environment that allows you to balance your work responsibilities with other priorities, like picking up your children, caring for an aging parent, or attending important family events.

Benefits : Benefits start on day one - medical, dental, vision, life, and disability coverage available; competitive salary; flexible PTO policy that allows for uncapped PTO; fully paid FMLA leave comparable to company-paid short-term disability coverage; 12 weeks of fully paid parental leave; 401(k) plan with company match.

Applications : If you believe you have the skills and experience to succeed in this role, even if you do not meet 100% of the criteria, we encourage you to apply. Research suggests that certain groups will apply for a role if they meet 60% of the position's requirements, while others will only apply if they hit 100%. We encourage applications from anyone with the skills, experience, and key attributes that will make you a great fit for the role and addition to the company.

Reasonable Accommodations : Work is performed in an office setting with frequent interruptions. This position requires the ability to sit or stand at a workstation for extended periods of time. The ability to communicate effectively in person, by phone, and on electronic devices is necessary to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity Employer : Flooid is an Equal Employment Opportunity (EEO) Employer and complies with Title VII of the Civil Rights Act of 1964 and all other applicable federal, state, and local laws and regulations pertaining to EEO as well as subsequent guidelines established by the EEO Commission.

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