What are the responsibilities and job description for the Office Manager position at Floor Coverings International?
Benefits : Bonus based on performanceCompetitive salaryTraining & developmentAt Floor Coverings International, we believe that an inviting and positive office environment is crucial to the growth and success of our local franchise. As a Production / Office Manager , you will play a key role in facilitating the expansion of our business. Our franchise is locally owned and operated, and we are seeking an exceptional individual to serve as the primary point of contact for our valued customers. A new location of Floor Coverings International is currently being established, and we are looking for key team members to grow our business. This location will be based in San Jose, California and will serve customers located in West Santa Clara County.Benefits and Perks : Bonus opportunitiesPaid VacationPaid HolidaysCell Phone allowanceFamily owned and operated - fostering a friendly environment.Paid training providedFull-time positionThis is an in-person office role that also includes going into "the field"Reimbursed gas mileageCompany provided computerAnnual Convention to MexicoQualifications : Previous experience in Office Management (2 years)Customer Experience / Production / Operations Management backgroundStrong communication skills (over the phone and in-person)Organized, detail-oriented, and proficient in multi-taskingAble to work independently without supervision and problem solveProficiency in managing crews, calendars, and salespeople.Flooring or related knowledge preferredKey Responsibilities : Maintain strong relationships with customersOversee daily office operationsConvert & schedule leads to appointments for the sales teamSupport local marketing effortsKeep the showroom and office organized and presentableAssist in the development, management, and delivery of local marketing tacticsMeet with sales staff to discuss recent sales and review customer expectations and product ordersOrder all necessary products for jobs accurately and follow up on deliverySchedule the job to meet the schedule of customer and installersCommunicate start dates and times with installers and customersUpdate customers regularly on installation detailsDaily updates on InspireNet and Asana regarding job status and upcoming schedule via the Production Dashboard (internal tools)Meet in customers' homes for job kick off, final walkthrough, and as neededUpdate the customer ongoing on details of installationDiscuss and obtain written permission for any changes in contracted workCompensation : Best in Industry for this role.Salary Range : $50,000-$60,000 plus bonus opportunities (negotiable)If you have a strong desire to manage both people and operations, and if you are looking for an opportunity to work for a company renowned for its commitment to customer service and integrity, apply today.#J-18808-Ljbffr
Salary : $50,000 - $60,000
