What are the responsibilities and job description for the Office Manager position at Floor Coverings International?
Responsive recruiter Benefits :
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Job Title : Office Manager
Location : Appleton, WI
Company Overview : Floor Coverings International is a locally owned and operated franchise dedicated to delivering exceptional flooring solutions with a personal touch. Our commitment to quality and customer service aims to make a lasting, positive impact on both our clients and the local community.
Position Overview : As the Office Manager at Floor Coverings International, you will be an essential part of our team, driving business operations and enhancing the customer experience behind the scenes. You’ll act as the primary point of contact for clients, managing communications and overseeing projects from start to finish to ensure complete satisfaction. This role demands strong leadership, outstanding multitasking abilities, meticulous attention to detail to uphold our high standards, and exceptional communication skills. You will play a key role in maintaining a positive, efficient office environment that contributes to the success and growth of our franchise.
Key Responsibilities :
What We’re Looking For :
Compensation, Benefits and Perks :
About the local owners :
Glenn and his wife, Angela, have called Appleton home since 2014 after relocating from the Milwaukee area. Angela grew up in nearby Neenah, WI, while Glenn is originally from Brown Deer, WI. Married for 22 years, they have two sons, Evan (17) and Alex (15), who keep them busy with their involvement in cross country, track, football, and band.
As an active family, they love spending time outdoors—hiking, biking, fishing, boating, and relaxing at their lake house in northern Wisconsin. They are also lifelong Green Bay Packers fans, with deep family ties to the team through multiple generations of season ticket holders.
Professionally, Glenn brings 24 years of experience in engineering and design, as well as seven years as the owner of TBC Metalworks, a successful metal fabrication business in Green Bay. Under his leadership, the company grew to $1.3 million in revenue with a team of ten employees before he and Angela sold the business in 2022. Angela has an impressive 27-year career in operations and supply chain management, including 15 years in senior leadership roles, managing teams of up to 75 employees and budgets up to $30 million.
Now, Glenn and Angela are excited to bring their expertise and passion for business to Floor Coverings International in Appleton. They were drawn to FCI for its strong business model, proven marketing and operational systems, and supportive network of franchise owners. With the home improvement and flooring market experiencing steady growth, they saw an excellent opportunity to build a thriving business in a new and expanding territory.
Their vision is to not just work in the business but grow and scale it, creating opportunities for employees and delivering an exceptional customer experience. Their high standards of accountability, attention to detail, and dedication to continuous learning will help them build a business where everyone wins—customers, employees, and the community.
They look forward to serving Appleton and the surrounding areas, helping homeowners bring their flooring visions to life with quality products and outstanding service.
Ready to Join Our Team?
If you’re a proactive and organized professional with a passion for delivering exceptional service and contributing to a growing business, we want to hear from you! Apply today to become a key member of our Floor Coverings International family in Appleton, WI Compensation : $45,000.00 - $55,000.00 per year
Salary : $45,000 - $55,000
