Design Sales Associate

At Floors Etc. you won’t just find a career. You’ll find an environment that promotes growth and knowledge while allowing you to impact the lives of others by providing customers with beautiful homes and businesses. Learn from some of the best in the industry, our work can be seen in some of the most prestigious sites around Maryland and Northern Virginia.

Do you have these qualifications? if so, this job may be for you!

· Ability to read and understand plans

· Proficient with Microsoft Office, RFMS or other estimating software

· Strong technical knowledge of flooring

· Project Management experience

Responsibilities of the Design Sales Associate include:

• Sell flooring, including installations
• Keep up-to-date on the wide select of floors we have to offer along with the benefits and warranties provided by each
• Provide outstanding customer service
• Meet with clients in the showroom
• Coordinate job measures and estimates
• Write proposals
• Write sales orders
• Work with Admin to create work orders, job schedules, etc
• Help work through, and follow-up after, the completion of each job
• Be involved and responsible for each job and the process
• Visit job sites to make sure the installation process is smooth
• Coordinate with accounting to make sure that all job payments are collected
• Build client relationships
• Network regularly, and work effectively, with other store employees
• Use computer database to research the availability of merchandise and to process orders
• Follow up in a timely and professional manner with all customers on requests and/or concerns
• Assist customers with flooring choices (explain features/benefits, etc.)
• Meet or exceed all required sales goals and metrics

Knowledge, Skills, and Abilities:

• Good computer skills
• Good color and design sense
• Great people skills
• Great communication skills

Factors for Success as a Design Sales Associate:

• Provide outstanding customer service and demonstrates that the customer always comes first.
• Displays a positive, constructive, “can do” attitude.
• Uses sound judgment and discernment skills.
• Takes ownership for one’s own performance, and is actively engaged in becoming proficient at their job.
• Ability to understand how one’s tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
• Receptive to criticism and direction.
• Works diligently and thrives in a fast paced work environment.
• Projects maturity and professionalism.
• Demonstrated poise, tact and diplomacy.
• Strives to proactively identify potential problems and offers or suggests effective solutions.