What are the responsibilities and job description for the Call Center Sales Associate position at Florence Toyota?
About us
We are looking for experienced call center representative. You must have onsite call center experience. After training you will have the opportunity to make commission of up to $2000 a month plus $12 an hour on top of that.
BDC Representative Responsibilities:
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any "no show" customers.
- Maintaining thorough, up-to-date knowledge of our products.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
BDC Representative Requirements:
- Must of experience setting appointments via phone
- Proven experience in sales.
- Good written and verbal communication skills.
- Highly organized, with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
- 8 hour shift
Experience:
- Call center: 1 year (Required)
Work Location: In person
Salary : $15 - $17
