What are the responsibilities and job description for the Used Car Sales Manager position at Florence Toyota?
Job Summary
We are seeking a motivated and experienced Used Car Manager to oversee our used car department. The ideal candidate will have a strong background in sales and customer service, along with excellent organizational skills. This role involves managing inventory, negotiating deals, and ensuring customer satisfaction while driving sales performance.
Responsibilities
- Lead the used car sales team to achieve sales targets and enhance customer satisfaction.
- Manage inventory levels, ensuring a diverse selection of vehicles that meet market demands.
- Negotiate purchase prices with customers and vendors to secure profitable deals.
- Develop and implement effective sales strategies to attract new customers and retain existing ones.
- Maintain accurate records of vehicle transactions and manage the sales process from start to finish.
- Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Train and mentor staff on best practices in sales techniques, customer interactions, and product knowledge.
- Utilize software tools for inventory management, sales tracking, and reporting.
Skills
- Proven experience in sales, preferably within the automotive industry.
- Strong customer service skills with a focus on building relationships.
- Excellent phone etiquette for effective communication with clients.
- Proficient in math for accurate pricing and financial calculations.
- Highly organized with the ability to manage multiple tasks simultaneously.
- Knowledge of market trends to make informed purchasing decisions.
- Strong negotiation skills to secure favorable terms for both the dealership and customers.
- Familiarity with automotive software systems for inventory management and reporting.
- Experience in cold calling to generate leads and expand the customer base.
Join our team as a Used Car Manager where you can leverage your skills in a dynamic environment focused on growth and excellence in customer service.
Job Type: Full-time
Pay: $100,000.00 - $200,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Supplemental Pay:
- Commission pay
- Monthly bonus
- Yearly bonus
Work Location: In person
Salary : $100,000 - $200,000