Associate Director of Student Academic Services & Key Performance Indicators

Apply now to join FAU on its race to excellence.

For more information on everything FAU has to offer, please visit www.fau.edu / jobs.

Note : Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.

Position Summary :

Florida Atlantic University is seeking an Associate Director of Student Academic Services & Key Performance Indicators, Boca Raton, FL.

The FAU College of Business is one of the largest AACSB-accredited colleges of business in the United States with more than 8,000 students. The college has seven departments and an impressive offering of degree programs at both the undergraduate and graduate levels (including Ph.D.) as well as many online, executive, and certificate programs. For more information about the FAU College of Business, please visit

Summary of Responsibilities :

Leads the strategic planning for assigned areas and assists the Director in developing and implementing the overall departmental strategic plan.

Provides guidance and mentorship to the undergraduate academic advisors, fostering a collaborative and high-performing work environment.

Manages and advises a caseload of FTIC and transfer cohort students.

Monitors student academic plans to provide timely, proactive outreach to ensure degree progress and timely graduation.

Manages student outreach efforts, as it pertains for FTIC and transfer cohort students :

Creates material / updates for FTIC / transfer cohort Canvas course

Manages Navigate campaign efforts to enhance student communication efforts

Develops workshops / events for FTIC and transfer cohort students

Coordinates ongoing training for academic advisors, and other academic department staff members on various advising policies, and updates and procedures.

Manage and oversee assigned staff projects, ensuring alignment with goals and timelines. Delegates responsibilities effectively, while providing the necessary support for successful project execution.

Leads program initiatives to ensure students are provided with the necessary support and advising that is centered on the needs of the student so they can be successful within their degree programs.

Analyzes the effectiveness of and establishes future direction for office policies and procedures related to the State of Florida Key Performance Indicators.

Works closely with Director to identify any potential barriers or challenges that may hinder student progress toward their degrees.

Contributes to implementation of any new programs and initiatives to improve student success, as well as assessment of advising services.

Steps in, as necessary, to advise on programs of study and counseling on academic matters when a student is dissatisfied with their academic advising experience

Conduct ongoing evaluations and assessments for at-risk programming to ensure effectiveness of services and recommend and implement modifications as necessary.

Attends weekly administrative team meetings focused on ensuring best practices within the advising unit and student success outcomes.

Reports to the Director of Student Academic Services for Undergraduate Studies. May function as the Director in their absence.

Performs all other job-related duties as assigned.

The College of Business at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to thoughtfully engaging all communities in higher education. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the various internal and external communities that it serves.

FAU Benefits and Perks :

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers :

Excellent benefit packages including Medical (PPO / HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

State retirement options including tax-deferred annuities and Roth 403(b) plans.

State employees Public Service Loan Forgiveness (PSLF) program -

Flexible work arrangement plans -

Sick Leave Pool Program

Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).

Paid Community Engagement Volunteer Service Day -

Employee Educational Scholarship Program (EESP) for eligible Staff / Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at

Explore Living in Palm Beach County :

The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here :

Minimum Qualifications :

Master's degree from an accredited institution in an appropriate area of specialization and four years of appropriate experience; or a bachelor's degree from an accredited institution in an appropriate area of specialization and six years of appropriate experience required.

Master's Degree and five years of University / Student Academic Services administration experience and five years of experience working directly with State of Florida Key Performance Indicators preferred.

Salary : 75,000 per year.

College or Department :

College of Business

Location : Boca Raton

Work Days and Hours :

Monday - Friday, 8 a.m. - 5 p.m.

Application Deadline :

2025-03-19

Special Instructions to Applicant :

APPLICATION DOCUMENTS REQUIRED :

Resume

Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED :

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED :

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS :

Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004.

Florida Atlantic University is where your future begins.

With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.

To learn more about the vision and mission of FAU, please visit : www.fau.edu

In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial () . To contact Recruitment Services, send an e-mail to jobs@fau.edu.

Florida Atlantic University is an equal opportunity / affirmative action / equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.

Clery Act Information ()

Florida Statute 1010.35 - Screening Foreign Researchers

Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made : every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).

Florida Atlantic University is an equal opportunity / affirmative action / equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.

Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.

Salary : $75,000