What are the responsibilities and job description for the Police Communications Operator position at Florida Atlantic University?
Apply now to join FAU on its race to excellence.
For more information on everything FAU has to offer, please visit
Note : Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account.
Position Summary :
With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, FAU is pushing the boundaries of higher education. Florida Atlantic's faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art, and technology in all disciplines. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes.
Florida Atlantic University is seeking a Police Communications Operator - Boca Raton, FL.
Summary of Responsibilities :
Operate Police and other radio systems, monitor alarms, access control and camera systems. 24 / 7 Monitor gun detection software, and License Plate Recognition system by responding, verifying, entering hot list information, trespass warnings, risk protection orders and behavioral threat issues associated with the designated license plate, and providing the appropriate response, for both firearm detection and License plate detection. Dispatching officers and other emergency personnel as needed in accordance with departmental policy and procedure.
Handle emergency and non-emergency telephone calls, prioritize calls and channel pertinent information to officers and supervisory personnel. Accurately documenting officer status location and activity. Make necessary emergency notifications. Operate Criminal Justice Information Systems computer terminal to include inquiries and entering persons, vehicles and property at the direction of officers.
Provide the public with assistance on complaints and informational services, lost and found property, directions, fingerprinting and other services. Use tact and discretion. Observe strict confidentiality rules. Direct persons to proper supervisory level as necessary.
Monitor messages directed to the department and information related to local criminal activity, and monitoring weather and campus security issues as a 24 / 7 Emergency Management warning point, which would require notification to all campuses through the Sircom system in accordance with departmental policy and procedures.
Demonstrate knowledge of police terminology and procedures, Florida criminal and civil law as it pertains to police operations, campus geography, police services and University policies and procedures pertaining to police operations.
FAU Benefits and Perks
If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers :
Excellent benefit packages including Medical (PPO / HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
State retirement options including tax-deferred annuities and Roth 403(b) plans.
State employees Public Service Loan Forgiveness (PSLF) program -
Flexible work arrangement plans -
Sick Leave Pool Program
Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
Paid Community Engagement Volunteer Service Day -
Employee Educational Scholarship Program (EESP) for eligible Staff / Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
For details on FAU's amazing offers visit us at
Explore Living in Palm Beach County
The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here :
Minimum Qualifications :
A high school diploma and one year of appropriate experience required. Appropriate college coursework or vocational / technical training may substitute at an equivalent rate for the required experience.
Ability to communicate effectively verbally and in writing required.
Valid Florida driver's license required.
911 Public Safety Telecommunicator Certification within six months of employment required.
Proficiency in typing and State Certification on the NCIC / FCIC computer system within six (6) months of employment are required. Must Complete Proficiency Test prior to end of 6-month probation.
Preferred Qualifications / Skills :
Possess the following skills in order to best handle emergency situations : communicate effectively, convey assurance, exercise tact and patience in stressful situations, and dispatch emergency personnel.
Able to master a variety of communications equipment, such as radios, telephones, recording devices and CAD terminals efficiently.
Salary :
21.55 - $26.34 hourly range.
Certified 911 Telecommunicator $26.34 per hour.
Non-Certified 911 Telecommunicator $21.55 per hour.
College or Department :
POL : Communications Operations
Location : Boca Raton
Work Days and Hours :
40-hour work week - variable shifts.
Application Deadline :
2025-03-05
Special Instructions to Applicant :
VETERANS’ PREFERENCE :
Applicants may claim Veterans’ Preference on their application. The applicant claiming preference is responsible for providing required documentation at the time of making an application in Workday for a vacant position, or prior to the closing date of the vacancy announcement. If an applicant qualifies for Veterans' Preference and the SP position, they are shown preference by the guarantee of an interview. Veterans’ Preference does not guarantee a job. For additional information, please visit For assistance, please contact Recruitment Services at empl@fau.edu. REQ19412 Maintenance Specialist-2 (Open)
APPLICATION DOCUMENTS REQUIRED :
Resume
OFFICIAL SEALED TRANSCRIPTS REQUIRED :
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
PRE-EMPLOYMENT SCREENINGS REQUIRED :
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.
REQUEST FOR ACCOMMODATIONS :
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004.
Florida Atlantic University is where your future begins.
With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply.
To learn more about the vision and mission of FAU, please visit :
In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial () . To contact Recruitment Services, send an e-mail to jobs@fau.edu.
Florida Atlantic University is an equal opportunity / affirmative action / equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.
Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.
Clery Act Information ()
Florida Statute 1010.35 - Screening Foreign Researchers
Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made : every institution of higher education attended; all previous employment since the applicant’s 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application).
Florida Atlantic University is an equal opportunity / affirmative action / equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.
Individuals with disabilities requiring accommodation, please call 561-297-3057. For communication assistance, call 7-1-1.
Salary : $22 - $26
