What are the responsibilities and job description for the Front Desk Receptionist position at Florida Eye Surgeons and Associates?
Front Desk Receptionist
Our company is looking for an individual who has the capability to multi-task, remain professional and courteous with all patients, and work as a team member.
Benefits:
- 401K
- Health, Dental, and Life Insurance
- PTO
Education and Experience:
- High School diploma or equivalent
- (Preferred) One year’s minimum experience in medical practice
Essential Skills and Abilities:
- Excellent Customer Service and communication skills.
- Strong Organization with attention to detail.
- Ability to schedule, reschedule, and cancel appointments as necessary.
- Ability to maintain professionality under pressure.
- An ability to answer patient’s needs with empathetic concern and respect.
- Ability to travel (if necessary) in between offices.
- Ability to work a full-time position.
Responsibilities:
- Checks in patient.
- Verifies patient’s identity.
- Checks out patient.
- Collects patient’s payment.
- Answers overflow of calls in a timely manner.
- Identifies emergency calls and schedules under the correct physician appropriately.
- Schedules, re-schedules, and cancels appointments as necessary.
- Disperses patient paperwork in appropriation to their visit.
- Obtains patient's personal identification and insurance card to scan into the system.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $16
