What are the responsibilities and job description for the Ophthalmic Assistant position at Florida Medical Clinic Orlando Health?
Position Summary
Assists patients in the Optical Department with their optical needs
Must possess strong computer and communication skills and be able to stand for long periods of time. Customer service focused and ability to multi-task
Location: 38101 Market Square Zephyrhills, 33542
Essential Functions.
Assists patients in the Optical Department with their optical needs
Must possess strong computer and communication skills and be able to stand for long periods of time. Customer service focused and ability to multi-task
Location: 38101 Market Square Zephyrhills, 33542
Essential Functions.
- Completes the start of day processes
- Logs on work station
- Pulls charts for incoming correspondence, places it on appropriate provider's desk in organized by priority
- Properly rooms patients
- Prepares patient for examination or treatment
- Prepares necessary equipment needed for the visit
- Confirms information required by provider is present (labs, surgery records, etc.) and necessary tests are performed
- Notifies provider when patient is ready and is available to assist
- Assists provider during examination
- Anticipates provider needs
- Documents any procedures performed
- Sees that authorizations are obtained and insurance eligibility approved for procedures before they are performed
- Obtains informed consent prior to procedures being performed
- Writes out prescriptions, both for glasses and medications for provider's signature
- Completes drop schedules and/or instructions for patients
- Prepare for and assist in surgical procedures in the office
- Processes and assists with requests and paperwork
- Completion of forms requested by patients
- Delivers charts for dictation throughout the day
- Assists with scanning when needed
- Addresses and handles clinical tasks
- Handles patient calls:
- Notifies patients of test results and instructions from provider
- Triages patient calls and needs
- Distributes, reviews, and teaches patient education
- Completes the end of day processes
- Cleans and covers equipment
- Collects red bags as necessary
- Monitors and replaces sharps containers when needed
- Stocks, cleans and sanitizes exam/work-up lanes
- Empties HIPAA container into destruction bin (A-Scan & doctors)
- Ensures all rooms are closed down
- Logs off work station
- Maintains an organized and clean work area
- Participates in maintenance of clinical supplies
- Assists with pulling charts and filing when workload permits
- Performs other incidental and related duties as required and assigned
- High School Diploma or equivalent required
