What are the responsibilities and job description for the Bilingual Customer Service Representative position at Florida One Insurance?
Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative and immerse yourself in a dynamic, customer-focused environment where your language skills will shine! This onsite position not only offers the chance to engage directly with clients, enhancing their insurance experience, but also allows you to be part of a forward-thinking and energetic team. With a competitive salary ranging from $46,133 to $65,405 per year, you'll enjoy the recognition and rewards that come from delivering exceptional service. You will have benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Step into a role that values empathy, integrity, and a genuine commitment to problem-solving while helping clients navigate their insurance needs.
Embrace this opportunity to make a real impact in a flexible and vibrant workplace culture!
A LITTLE ABOUT US
With over 10 years of experience in the industry, we are dedicated to providing personalized coverage tailored to meet your unique needs. At Florida one insurance agency, we understand that every driver is different. Our team of knowledgeable agents is committed to helping you navigate the complexities of auto insurance, ensuring you have the right protection at the best possible price. We pride ourselves on our exceptional customer service and are always here to answer your questions and address your concerns. Our Mission: Our mission is to empower our clients with the knowledge and resources they need to make informed insurance decisions. We strive to build lasting relationships based on trust and transparency, guiding you every step of the way.
YOUR ROLE AS A BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
As a Full-Time Bilingual Customer Service Representative at Florida One Insurance, you will play a pivotal role in helping clients navigate the often complex world of insurance. Your responsibilities will include personalized consultations to assess individual needs, providing accurate quotes for various policies-auto, home, life, and health-while managing existing client portfolios with an eye for updates and changes. You will assist clients through the claims process, ensuring they receive the support they need during difficult times.
Building long-term relationships is essential, and you will actively follow up for policy renewals while prospecting for new business through local networking events. Meeting sales targets and contributing to team goals will be part of your daily experience, and you'll stay informed about industry trends and regulations to better serve your clientele. Join us in delivering outstanding customer service and making a positive impact in the insurance sector!
WOULD YOU BE A GREAT BILINGUAL CUSTOMER SERVICE REPRESENTATIVE?
To excel as a Full-Time Bilingual Customer Service Representative at Florida One Insurance, you will need a blend of essential skills and attributes that align with our customer-centric values. Strong communication and interpersonal skills are paramount, enabling you to build rapport with clients and provide clear, empathetic guidance. The ability to multitask and thrive in a fast-paced environment will ensure that you manage various client needs efficiently. Exceptional problem-solving skills, coupled with attention to detail, will allow you to navigate complex insurance inquiries with ease.
A positive attitude, patience, and a willingness to go the extra mile will set you apart as a trusted advisor. Proficiency in using computers and customer service software is essential for managing client interactions seamlessly. Additionally, the flexibility to work varied hours will help you meet the diverse needs of our clients, enhancing their experience with our services. Join our team and make a lasting difference!
Knowledge and skills required for the position are:
- Previous customer service experience preferred but not required.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Positive attitude, patience and willingness to go the extra mile for customers.
- Proficient in using computers and customer service software.
- Ability to work flexible hours
JOIN OUR TEAM TODAY!
So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!
Salary : $46,133 - $65,405
