What are the responsibilities and job description for the Front Desk Assistant position at FLORIDA ORTHOPEDICS & NEUROSURGERY LLC?
Job Description
Job Description
Join the University Orthopedic Care Team as a Front Desk Assistant!
Are you detail-oriented, passionate about patient care, and looking to make a meaningful impact in a dynamic organization? We are seeking a dedicated Front Desk Assistant to join our team and
help ensure the accuracy and integrity of our practice.
About the Role : The Front Desk Assistant will perform general clerical duties in support of patient services as directed by the Office Manager.
Key Responsibilities :
- Answering the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Scan and enter all information for a patient into the EMR system, photocopying, faxing, or assisting in the completion of forms.
- Update all new or changing patient information in EMR system. I.E; verify patient current address, phone number.
- Review all new patient information for accuracy and completion.
- Confirm patient appointments and reschedule any appointments as needed.
- Greet all patients and visitors, in person or over the telephone.
- Responsible for maintaining a clean and organized area.
- Maintain a high level of ethical conduct regarding HIPPA, patient confidentiality and professional stature.
- Collect EMR records such as laboratory reports and images as requested by the Physician.
- Able to communicate effectively and build positive relationships with all clinical and administrative staff.
What We’re Looking For :
Why Join Us?
