What are the responsibilities and job description for the Front Desk/Medical Assistant - PART TIME- Cardiology position at Florida Pediatric Associates, LLC?
Front Desk/Medical Assistant
Children's Cardiology Clinic LLC, a Division of FPA is seeking an experienced Front Desk/Medical Assistant to join their practice.
This position is part time
Qualifications:
Education:
- High School Diploma or GED
- MA Certification Required
Experience:
- Minimum 2 years working as a Certified Medical Assistant in a medical practice.
- Minimum 2 years working as a Front Desk in a medical practice
- Bilingual (Spanish) a plus.
Principal Duties and Responsibilities:
Specific:
Specific:
- Welcoming patients, families and visitors in a friendly, courteous and caring manner.
- Performs administrative and general office functions including, but not limited to, copying, filing, faxing and data entry.
- Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.
- Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.
- Verify patient insurance eligibility and benefits.
- Obtain patient authorizations as needed.
- Responsible for the Patient Check In process to include:
- Obtaining, or verifying and updating patient demographic information
- Responsible for the Patient Check Out.
- Perform duties under supervision of physician or physician assistant.
- Assist physician and physician assistant in exam rooms.
- Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature and document all information in patient’s chart.
- Give instructions to patients as instructed by physician or physician assistant.
- Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment.
- Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
- Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
- Triage and process messages from patients and front office staff to physicians and Physician Assistant.
- Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
- Demonstrate effective interpersonal skills including composure, diplomacy, and the ability to act with a diverse patient population.
- Manage confidential employee information in a professional manner.
- Demonstrate effective written and verbal communication skills.
- Effectively time-manage job responsibilities; Organize workflow and documentation.
- Responds to medical emergencies and solicits immediately.
- Other duties assigned by Practice and Clinical area.
General:
- Serve as brand representative for FPA by embracing the Company culture and mission statement, core values and standards of conduct.
- Strictly adhere to all Standards.
- Compliance Standards.
- Privacy and Security Standards.
- Workplace Standards.
- Workforce Standards.
- Strictly adhere to Department policies and procedures.
- Participate in quality assurance and quality improvement process.
- Participate in corporate compliance program.
- Promptly report suspected acts of non-compliance with Company Standards and Policies.
- Participate in job-related continuing education programs.
- Perform other duties as assigned by your supervisor or designee.
EEOC Disclaimer:
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
