What are the responsibilities and job description for the Sales Manager position at Flotel II Inc?
Job Description
Job Description
SUMMARY :
As part of the North Point team, the Sales Manager is responsible for the full sales cycle for assigned property or properties.
Essential Functions :
- Handles a high volume of customer inquiries for individual business travel while ensuring each guest feels taken care of in a professional and friendly manner.
- Solicits new accounts to meet / exceed room revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication.
- Solicits existing accounts to meet / exceed revenue goals. This will consist of telephone solicitation, outside sales calls, trade shows, site inspections and written communication.
- Prepares correspondence to customers, internal booking reports and file maintenance.
- Communicates with other departments to ensure reservations are complete to customer satisfaction.
- Participates in pre-convention meetings, training and other sales related meetings as required.
- Attends community / social events and industry meetings.
- Develops / maintains knowledge of market trends, competition and customers.
- Meets productivity goals as assigned by VP Sales & Marketing
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications and Skills :
Work Environment :
Professional work environment requiring business casual dress; frequent interactions with guests / clients. May require standing or sitting for extended periods; work on a computer monitor and use of basic office equipment.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job :
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift or transfer office products and supplies, up to 10 pounds.
Core Competencies : All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties :
Professionalism
Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
Consistently caring and respectful attitude toward internal and external customers
Act as gracious host to all guests
Benefits :
About North Point Hospitality Group :
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.