What are the responsibilities and job description for the Entry Level Customer Service Associate position at Flourish In Inc.?
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Position Description
We are seeking a friendly, dependable, and motivated Entry-Level Customer Service Associate to join our growing team. This is an excellent opportunity for someone looking to gain hands-on experience in a professional customer-facing role.
As a Customer Service Associate, you’ll serve as the first point of contact for customers—answering questions, resolving concerns, and ensuring a positive experience with every interaction. No prior experience is necessary; we provide full training to support your success.
Key Responsibilities
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Greet and assist customers in a courteous and professional manner
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Respond to customer inquiries via phone, email, and in person
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Provide accurate product or service information to help customers make informed decisions
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Handle customer issues, process orders, and resolve concerns efficiently
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Maintain up-to-date knowledge of company products, services, and promotions
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Collaborate with other departments to ensure smooth customer interactions
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Keep records of customer interactions and follow up as needed
Ideal Candidate
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Strong communication and interpersonal skills
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A positive, solutions-oriented attitude
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Ability to work well both independently and as part of a team
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Reliable, punctual, and eager to learn
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Organized and able to manage time effectively
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No prior experience required – full training provided
What We Offer
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Paid training and ongoing support
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Weekly pay and opportunities for performance-based bonuses
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Career advancement pathways into customer service leadership, sales, or operations
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Friendly and supportive team environment
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Valuable experience for future roles in customer service, client relations, or administration
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Salary : $35,000 - $55,000