Client Service Associate – Entry Level

Flourish In is a premier event marketing firm specializing in high-energy, creative campaigns designed to elevate nonprofit organizations. Our mission is to deliver impactful events and strategic marketing solutions that raise awareness, generate funds, and support meaningful causes. As we continue to grow, we are looking for a passionate and driven Client Service Associate to join our dynamic team and help us make a difference in the nonprofit sector.

About the Role

As an Entry-Level Client Service Associate at Flourish In, you will play a key role in delivering exceptional client service while supporting our event marketing and fundraising campaigns. This position offers a unique opportunity to develop valuable skills in client relations, event coordination, and nonprofit fundraising, all within a fast-paced, rewarding environment.

Key Responsibilities

• Client Liaison: Act as the primary point of contact for clients, addressing inquiries, providing information, and ensuring their needs are met with professionalism and efficiency.
• Event Support: Assist the team in executing marketing campaigns and fundraising events for nonprofit clients, ensuring smooth operations and successful outcomes.
• Relationship Management: Build and maintain positive relationships with clients, ensuring satisfaction and fostering long-term partnerships.
• Issue Resolution: Resolve client concerns or issues promptly, ensuring smooth event execution and positive client experiences.
• Administrative Support: Provide essential administrative assistance to the client service and event teams, including documentation, data entry, and client communication.
• Client Feedback: Collect client feedback and analyze their needs to improve service delivery and campaign strategies.

What We’re Looking For

We’re seeking a Client Service Associate who possesses the following qualities:

• Strong Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients, event teams, and stakeholders.
• Customer-Centric Attitude: A passion for delivering exceptional service and building lasting client relationships.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
• Problem-Solving Ability: Resourceful and proactive in resolving client issues and ensuring satisfaction.
• Adaptability: Comfortable with shifting priorities and eager to learn new processes in a dynamic work environment.
• Team-Oriented: A collaborative mindset, working well with others to contribute to the success of both the team and clients.
• No Experience Required: We provide comprehensive training to ensure your success in the role and support your professional growth.

What We Offer

• Paid Training: Receive thorough onboarding and continuous training to ensure your success in the role.
• Career Advancement: Opportunities for growth and promotion within the company, enabling long-term career development.
• Supportive Work Environment: Join a high-energy, collaborative team dedicated to innovation and client success.
• Competitive Pay: Enjoy a competitive salary with performance-based incentives.
• Impactful Work: Contribute to nonprofit events and fundraising efforts that create lasting change and positively impact communities.