What are the responsibilities and job description for the Client Relations Associate – Entry Level position at Flourish Incorporated?
We are seeking a Client Relations Associate to join our team at an entry-level position. This role offers an exciting opportunity for individuals interested in customer service, relationship building, and developing their professional skills in client relations. If you're a motivated individual with a passion for helping others and a desire to grow within a dynamic organization, this position is the perfect starting point for your career.
In this role, you’ll assist with managing and maintaining strong relationships with clients, ensuring that their needs are met while supporting the overall success of the business. You'll gain valuable hands-on experience in customer service, communication, and relationship management while contributing to the growth of the company.
Key Responsibilities:
Client Interaction: Serve as the primary point of contact for clients, addressing inquiries, concerns, and providing solutions to meet their needs.
Relationship Building: Cultivate and maintain long-term relationships with clients to ensure their satisfaction and continued loyalty.
Customer Support: Assist clients by providing detailed information about services, troubleshooting issues, and resolving any concerns.
Communication: Collaborate with other team members to ensure consistent and effective communication with clients and internal departments.
Administrative Support: Maintain and update client records and databases, ensuring accurate and timely documentation.
Problem Solving: Identify client challenges and work proactively to find effective solutions, ensuring a positive experience.
Client Feedback: Gather and relay client feedback to management to improve service delivery and enhance client satisfaction.
Qualifications and Skills:
High School Diploma or equivalent required (Bachelor's degree is a plus).
Strong communication skills, both verbal and written.
Customer-focused attitude with the ability to build positive relationships.
Ability to manage multiple tasks and stay organized in a fast-paced environment.
A team-oriented mindset, with a desire to contribute to the overall success of the team.
Problem-solving skills and ability to address client concerns effectively.
Motivated, proactive, and eager to grow within the company.
Benefits:
Competitive Salary with performance-based incentives.
Professional Development opportunities and hands-on training to build your skills.
Collaborative Team Environment that encourages growth, innovation, and teamwork.
Career Growth Opportunities within the company as you develop your client relations skills.
Work-Life Balance with flexible working arrangements.
Why Join Us? This is an excellent opportunity to start your career in client relations, with plenty of room for growth and advancement. You will be supported with training and mentorship, and have the chance to make a meaningful impact by fostering strong client relationships.
Salary : $35,000 - $55,000
