What are the responsibilities and job description for the Inside Sales Representative position at Flow Control Group?
Description:
Collaborate with customers and the outside sales team to develop solutions, utilizing Salesforce.com to manage customer requests effectively and creatively.
Prepare and deliver accurate, timely quotes to support the sales team and customers, while also assisting with quote revisions, order processing, training, and vendor coordination.
Gain expertise in our advanced software and hardware offerings, essential for our industrial and manufacturing clients.
Respond promptly to customer inquiries, become proficient in our quoting process and excelling in vendor quotes, order management, and solutions delivery.
Thrive in a collaborative team environment, where working together is key to overcoming challenges and providing exceptional solutions for our customers.
Competencies: Skills, Knowledge, and Experiences
A minimum of 3 years of office work experience working as part of operations or inside sides environment is required.
Computer Skills: MS Office 365, MS Teams, Saleforce.com
Keys to Success: Positive Attitude, Good Work Ethic, Pitching In to do what is needed to delight our customers, Be a Good listener and have a sense of urgency to satisfy our customers
Enjoy working with people and providing solutions to customer problems.
Interest in learning about the partner/reseller business model for high tech industrial computing and software.
Career Development
Provide mentoring and coaching to new hires to help them grow
Develop competencies and skills to maximize impact and personal capabilities (use and leverage the FCG online University)
As knowledge evolves, additional opportunities for varied responsibilities and projects will be available withing our sales and operations organizations.
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