What are the responsibilities and job description for the Inside Sales Representative position at Flow Control Group?
Responsibilities
Answer all sales-related incoming calls and determine appropriate action
Process quotes, orders, and delivery inquiries in an efficient and quick manner
Provide prompt technical support to customers
Work closely with outside sales account managers to assist with any customer needs
Maintain and develop relationships with customers and prospects
Adhere to and follow all appropriate sales processes and policies to ensure company meets sales and revenue goals
Provide prompt, courteous, and professional responses to customer/prospect service-related issues
Actively participate in sales meetings and training opportunities
Partner with outside sales team members to ensure we are responding to new business opportunities and prioritizing growth of new accounts
Develop in-depth product knowledge and stay current on all product changes
Qualifications
Technical aptitude with the ability to quickly learn product information
Excellent communication skills
Able to multi-task, be neat and detail-oriented and work quickly
Ability to both work/learn independently and collaborate with other teammates
An energetic and entrepreneurial attitude – be creative, adaptable & flexible
Desire to learn – be a “sponge”, be inquisitive, seek and find solutions
Superior problem-solving skill set
Proficient computer skills, especially with Microsoft Office applications
