What are the responsibilities and job description for the Key Account Manager position at Flow Control Group?
Company: Total Filtration Services
About Us
Total Filtration Services, Inc, is the largest full line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout the United States with our headquarters located in Troy, MI, and have a strong national network to manage any filtration needs. Our technical sales staff recommends filtration solutions based on each customer’s unique needs. We have a diverse background across numerous markets including Automotive, Aerospace, Food and Beverage, Data Centers, Chemical, Metals, Power Generation, General Industrial, Heavy Equipment and Oil/Gas Production. We support these markets by utilization of our preferred vendor strategy that leverages 90% of our spend with 80 of the world’s top manufacturers. Our in-plant value added services model continues to provide our customers with the highest levels of service focused on total cost of ownership and delivering year over year savings.
Visit our Website: www.totalfiltrationservices.com
Summary: The Key Account Manager is ultimately responsible for the acquisition and retention of national corporate accounts. This involves identifying, contacting, selling, contract negotiations, strategic planning, program implementation, personnel plan, development and training and account assignment.
Specific Duties and Responsibilities:
Must possess and maintain a valid driver’s license in good standing
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; utilize ladders with a weight capacity of 250 lbs. or less, balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
#totalfiltration
#FCG-H
Total Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
About Us
Total Filtration Services, Inc, is the largest full line distributor of filtration products and services in North America. We operate 13 stocking branch locations throughout the United States with our headquarters located in Troy, MI, and have a strong national network to manage any filtration needs. Our technical sales staff recommends filtration solutions based on each customer’s unique needs. We have a diverse background across numerous markets including Automotive, Aerospace, Food and Beverage, Data Centers, Chemical, Metals, Power Generation, General Industrial, Heavy Equipment and Oil/Gas Production. We support these markets by utilization of our preferred vendor strategy that leverages 90% of our spend with 80 of the world’s top manufacturers. Our in-plant value added services model continues to provide our customers with the highest levels of service focused on total cost of ownership and delivering year over year savings.
Visit our Website: www.totalfiltrationservices.com
Summary: The Key Account Manager is ultimately responsible for the acquisition and retention of national corporate accounts. This involves identifying, contacting, selling, contract negotiations, strategic planning, program implementation, personnel plan, development and training and account assignment.
Specific Duties and Responsibilities:
- Work within all established safety guidelines, ensuring that safety policies and procedures are adhered to at all times, and worked deemed unsafe is not performed.
- Ensure world class customer service is provided to both internal and external customers.
- Establish rapport and develop solid relationships with key customer contacts and vendors.
- Meet and exceed sales and margin targets.
- Prospect for and acquire new strategic and national account business by promoting the total filtration management concept, focusing on national and strategic accounts
- Organize and prioritize responsibilities to ensure effective and efficient management of responsibilities
- Evaluate filter applications for value optimization and solution presentation.
- Utilize CRM software to ensure customer contacts are maintained, customer related sales call activities are documented, value added services/cost savings are recorded and Opportunities are actively managed through the lifecycle of the sale.
- Develop solid technical skills by participating in all company and vendor sponsored product training, as well as utilizing other resources for self-study
- Generate timely and accurate quotes utilizing the company’s business system and other resources.
- Support company initiatives in the areas of marketing, sales, and training
- Maintain weekly expense reports and monthly mileage reports.
- Understand and utilize TFS business systems.
- Utilize resources to identify and target regional and national account prospects.
- Proactively communicate with prospects to identify opportunity, utilizing CRM to document all activity.
- Coordinate, develop and implement a plan to obtain the business that includes utilization of TFS and Parker resources.
- Manage new strategic and national account agreements.
- Responsible for the successful implementation of new business following processed currently defined.
- Development of project plan for full scope of all new national accounts including:
- Customer corporate level negotiations and continued relations
- Customer Presentations, business Plan and annual business review development
- Analysis of account needs and budgetary impacts
- Participate in Financial and Profitability studies of new business
- Participate in quoting , pricing and bid preparation for strategic and national accounts
- Assist with renewals of corporate level agreements
- Develop metrics and monitor program results
- Marketing of value added programs and new business opportunities
- Work closely with TFS personnel associated with corporate agreements
- Liaison between all corporate level buyers and upper management
- Excellent oral and written communication skills utilizing the English language
- Good attention to detail with timely follow-up skills
- Professional appearance and behavior
- Solid organizational skills with the ability to prioritize effectively
- Strong computer skills, including Microsoft Office with proficiency in Outlook, Word and Excel
- Ability to work effectively under pressure and manage multiple assignments simultaneously
- Effective time management skills
- Meet appropriate deadlines, be responsive and accessible
- Accurate and results oriented.
- Commitment to providing exceptional customer service to both internal and external customers
- High mechanical aptitude with the ability to quickly grasp technical information.
- Proven and progressive sales success
- Ability to negotiate effectively
- Ability to build solid professional relationships
- Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook
- “Hunter” mentality with solid closing skills
- Demonstrates a sense of urgency
- Solid presentation skills with the keen ability to read the audience and tailor presentation to meet its needs.
- Sold individual contributor who functions equally well as a member of a Team
- Ability to adapt to a variety of personalities, situations and requirements
- Minimum of three years previous outside sales experience working with National and Key Accounts
- Four- year college degree
- Filtration or Industrial Distribution sales experience preferred
Must possess and maintain a valid driver’s license in good standing
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; utilize ladders with a weight capacity of 250 lbs. or less, balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
#totalfiltration
#FCG-H
Total Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG’s distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
