Operations Manager

At Fluidtrol, we aim to be the industry leader in team fulfillment, customer satisfaction, and Kingdom impact. We are a small but growing team that believes in collaboration, excellence, and serving our customers and teammates with integrity. The Operations Manager plays a vital role in ensuring our systems, people, and processes function at a high level to support continued growth and mission alignment.

SUMMARY

The Operations Manager is responsible for the execution, optimization, and alignment of all day-to-day business operations at the Huntsville facility, including production scheduling, supply chain coordination, quality systems, customer fulfillment, safety, and team development. This role bridges strategic objectives and frontline execution, ensuring that business systems support high performance, healthy culture, and scalable growth. While manufacturing is a component of this role, the Operations Manager’s focus is cross-functional—driving operational clarity, improving processes, and supporting both people and performance across the company.

KEY RESPONSIBILITIES

• Lead daily operations across production, inventory, order fulfillment, and logistics to ensure products are delivered on time, on spec, and on budget.
• Work with leadership to translate company vision and goals into operational plans, priorities, and metrics.
• Collaborate cross-functionally with Sales, Engineering, Finance, and Customer Service to ensure alignment between demand, capacity, and delivery.
• Drive continuous improvement in processes, systems, and tools that enable team efficiency, product quality, and customer satisfaction.
• Monitor and manage key performance indicators (KPIs) around on-time delivery, throughput, cost of goods sold (COGS), and quality metrics.
• Oversee purchasing, inventory control, and vendor relationships to maintain material availability and cost control.
• Support compliance with industry standards (e.g., ISO 9001:2015) and promote a culture of quality throughout the organization.
• Foster a healthy team environment by training, developing, and supporting supervisors and team members.
• Collaborate in business forecasting, capacity planning, and budget development.
• Identify and resolve operational bottlenecks and risks, ensuring scalable, resilient systems are in place.
• Provide hands-on support when needed, with a “roll up your sleeves” attitude in a small, agile manufacturing environment.

QUALIFICATIONS & COMPETENCIES

• Bachelor’s degree required; Engineering, Business, or Operations Management preferred.
• 5 years of experience in manufacturing, operations, or supply chain leadership, preferably in a small-to-mid-sized company.
• Familiarity with fiberglass-reinforced plastic (FRP), filtration systems, or custom-order manufacturing a plus.
• Proven experience improving systems and processes in a production or assembly environment.
• Knowledge of lean principles, operational efficiency, and change management.
• Strong financial acumen related to budgets, cost control, and forecasting.
• Excellent communication, collaboration, and team development skills.
• Able to balance strategic thinking with day-to-day operational execution.
• Faith-aligned values and servant leadership mindset a strong cultural fit.