Salesforce Administrator

Flux Technologies  

Flux Technologies is a premier tech support company specializing in comprehensive help desk support and software administration services. Our mission is to empower businesses by providing seamless, efficient, and reliable IT support that enhances operational efficiency and security. 

• Dynamic Work Environment: Enjoy a flexible work schedule in our vibrant downtown Greenville office.
• Competitive Compensation: Salary based on experience and certifications.
• Performance Bonuses: Opportunities tied to achieving company goals and key performance indicators (KPIs).
• Comprehensive Benefits: Health insurance, retirement savings plan with company match, paid time off, and more.
• Complimentary Parking: Free parking pass for downtown Greenville.

Your Role 

This position will be mostly focused on our Salesforce platform with the other portion of time dedicated to technology-oriented projects. A portion of the Salesforce Admin function is management of daily, weekly, and monthly maintenance tasks with the other portion dedicated to growing the platform through change requests and contribution to larger dev projects. 

• Create and manage Salesforce accounts and contract records ensuring consistent data standards are utilized. 
• Utilize Salesforce Data Loader to export, clean, and import large datasets due to master record changes. 
• Manage data quality, correct non-compliant records, and ensure poorly used fields or functions are retired. 
• Manage new user creation and offboard process to ensure proper profiles and permission sets are assigned, and record continuity is preserved for offboarded team members. 
• Train/support end users with the SFDC application and act as an escalation point for internal Salesforce issues. 
• Lead and manage current and upcoming Salesforce projects, ensuring seamless coordination with both internal teams and external partners to deliver swift and effective solutions.
• Regularly update stakeholders on project progress, challenges, and milestones to ensure transparency and alignment.
• Develop scalable and efficient Salesforce solutions that address current needs and anticipate future requirements.

Qualifications: 

• Bachelor’s degree in business, Technology, or Related Field. 
• 3 years of experience as a Salesforce Administrator  
• Salesforce Certified Administrator 
• Experience with Salesforce Administration of Users, Profiles, Layouts, Workflows, Integrations, Data Loader, and other Salesforce functionality 
• Experience with project management software (Monday.com, Asana, Jira, etc.) 

Who You Are:  

• Meticulous attention to detail  
• A team player with a positive attitude & strong client focus.
• Strong problem-solving skills, documentation skills, research and resolution skills, data analysis and multi-tasking skills 
• Exceptional organizational and communication (verbal and written) skills   
• Ability to communicate with all levels of Executive/Senior staff and clients 
• Strong understanding of Salesforce.com best practices and functionality 

How to Apply 

If you are enthusiastic about joining a dynamic team in the technology support industry and possess the skills and qualifications outlined above, we encourage you to apply outlining your interest in the position. We look forward to hearing from you! 

Flux Technologies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.