Digital Marketing and Reputation Manager

Flybridge Staffing is currently searching for a Marketing and Reputation Manager for a client located in the Boca Raton Area. This is a direct-hire position that will work off a hybrid schedule.

This Marketing Manager will optimize our company's online presence across various platforms. The ideal candidate will be responsible for maintaining accurate business listings and ensuring a positive brand image through effective reputation management strategies. This role requires strong organizational skills, technical proficiency, and a deep understanding of digital marketing.

Responsibilities :

• Develop and execute strategies to manage each of the company’s offices / branches online business listings, including directories, search engines, social media platforms, and review sites. Optimize visibility by maintaining accuracy, consistency, and completeness of business information across all platforms, including address, contact details, opening hours, and more.
• Reputation Management : Monitor and respond to customer reviews and ratings on various channels to maintain a positive online reputation.
• Proactively identify and manage reviews or feedback, working closely with relevant stakeholders to resolve issues and maintain customer satisfaction.
• Coordinate with internal teams to align strategies for consistent brand messaging across business listings and healthcare directories. Collaborate with external partners, such as agencies or vendors, to leverage their expertise and tools.
• Reporting : Ensure accuracy, consistency, and completeness of business information across all platforms, including address, contact details, opening hours, etc.

Experience :

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