What are the responsibilities and job description for the Customer Quality Manager position at FM Industries?
FM Industries is recognized as a premier manufacturing solutions provider of manufacturing services for the semiconductor capital equipment market. We specialize in build to print, precision machined components, anodization and engineered thermal spray coatings. FM Industries promotes an environment that not only encourages your best, but also rewards it with plenty of room to grow. FM industries is a premier manufacturing solutions provider. We have locations in Northern California and Phoenix, Arizona. Since 2002, the business has been part of NGK Insulators, based in Nagoya, Japan. Our partnership with NGK is highly collaborative and complimentary.
SUMMARY OF POSITION:
Responsible for driving the execution of quality goals and objectives. You will proactively drive actions to meet internal and external customer expectations for quality.
- Manage all aspects of the plant quality to include audits, inspections, quality engineering, first article reporting, non-conforming product management, supplier quality
- Evaluate and enhance quality standards, technologies and approaches
- Act as a strong advocate for quality in the New Product Development Process
- Represent the company externally in conversations with key customers and partners
- Synthesize quality performance data for presentation to executive leadership
- Drive improvement to the department key performance metrics (COPQ, QPPM, Supplier Quality QPPM, DMR/RMA rate)
EDUCATION AND/OR EXPERIENCE REQUIRED:
- Bachelor’s degree (BS) from four-year College or university in an Engineering or Quality discipline; or 5 years related experience and/or training, or equivalent combination of education and experience.
- 5 years of demonstrated success leading and managing Quality or manufacturing organizations in the machining, semiconductor equipment, automotive or medical device sector
- Ability to synthesize and distill technical analyses into meaningful activities to drive continuous improvement
- Ability to write process descriptions, assembly, and manufacturing instructions
- Read and interpret manufacturing drawings “Blueprints”
- Advanced Knowledge of ASME Y14.5GD&T Techniques
CULTURE:
At FM Industries our success is powered by people and technology. Our culture is what makes FM a fun and rewarding place to work. We champion diversity and we are always seeking new ways to amaze our customers. Success is celebrated and integrity is the core of who we are at FM Industries.
WHAT CAN BE OFFER YOU FOR ALL YOUR HARD WORK?
- Competitive Salary
- PTO Program
- Medical, Dental, Vision and Life Insurance
- Short and Long-Term Disability Coverage
- Tuition Assistance
- Pet Insurance
- Flexible Spending Plans
- Health Spending Plans
- 401(k) Retirement Savings - with a generous company match!
Give us your best and we'll give you ours!!
