What are the responsibilities and job description for the Call Center Agent position at FM Pay?
We are FM Payments!
One of the top merchant processing companies in the country. We are looking to expand our office and our team, and are looking for happy, self-motivated individuals to join our Call Center family! As we expand, we have more growth opportunities opening with many directions our Call Center Reps can grow. If you want to be a great asset to a rapidly growing company, don’t hesitate to apply!
Responsibilities:
Set appointments for our National Sales Representatives
Interact with business owners over the phone
Follow all scripting and listen to direction from Pod Managers
Fill out appointment sheets accordingly
Make 250-300 phone calls a day
Hit weekly quota of setting ten(10) appointments a week
Qualifications
Basic written and verbal communication
Reliable transportation to and from call center
Ability to sit for extended periods of time
Self-driven, upbeat, excited!
Technicalities
Full time, Monday-Friday 7:45-4:30.
One unpaid 45-minute lunch, two (2) paid 10-minute breaks.
Reps are making $18 per hour with as well as comissions, overrides, and bonuses.
Bonus tier set up and commission for each appointment-turned-sale
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Supplemental Pay:
- Bonus opportunities
Work Location: In person
Salary : $18
