Payment Operations Analyst

Introduction

Here at Fnality, we are powering the future of finance, together : combining best in class technology with free-flowing creativity, and expertise that can make business better for everyone. There are no precedents for what we're doing. With you on our side, we'll be setting new ones every day.

In a complex world, we are here to bring clarity and make positive change.

Fnality Services is central to each FnPS's effective and resilient operation and provides an efficient common service platform for the secure global delivery of settlement operations.

Working at Fnality

Be your best : We have a supportive culture that helps to bring the best out of each and every single one of our employees. We work as a fully Agile company : everyone is part of a multi-disciplined outcome-driven team. Feel free to explore : Bring your new ideas and help us to solve problems together. By joining a community of experts, you will get opportunities that do not exist elsewhere, as well as learn a wide range of different skills than you would learn only after many years in the usual financial circles. We place a big emphasis on fostering individual freedom and creativity in the workplace, so feel free to explore new directions and specialisms. Be part of something bigger : We will support you by fostering an open, honest culture, that embraces diversity practices, inclusivity and enables wellbeing. Feel part of something bigger while being yourself. Feel empowered : We want you to feel empowered. The nature of our business can help make this a reality. We have the stability and experience of a large financial company, so you will have plenty of momentum behind you. We also have the agility, speed and innovation of a start-up, so if you are willing to be flexible, the future is limitless.

The Payment Operations Analyst Role :

Fnality Services is looking for a Payment Operations Analyst who can demonstrate competencies which will enable them to successfully :

• Oversee and deliver all necessary operations for the cyclical management of the designated FNPS in line with agreed risk appetite under the Key Service Agreement and relevant to related wider circumstances.
• Oversee the FNPS performance through relevant Alerts and Monitoring Systems, in line with agreed risk appetite and KPIs under the service agreement with localities.
• Follow the incident management policy, process and procedure in line with Key Service Agreements with Localities.
• Carry out Service Management testing and regulatory reporting for the designated Regulator such as the Bank of England, FED and other regulator required activities.
• Oversee Security Operations specific to the deployment, configuration, and management of security platform measures and tools across the client estate including the security change management processes.
• Carry out Business Continuity and Disaster Recovery procedures and other regularly required stress testing in line with the agreed policies and procedures of the locality.
• Guide participants in technical onboarding including the deployment of all applications relevant, including node topology.
• Support of participants through the Service Desk to ensure the smooth running of the Fnality Payment Systems.
• Monitoring and overseeing the important business services and supporting participants with related queries.
• Service Desk management of requests flowing from participants regarding relevant applications and overall Functionality of the FNPS from a participant lens.
• Working with internal stakeholders to escalate needs of participants.
• Provide updates / insight on issues raised in the Service Desk by Participants to the supported locality.

You will need to take accountability for :

Required competencies :

A bit more about us

Digital transformation is changing our lives, work and businesses. While other sectors evolve however, financial markets remain slow, fragmented and siloed. What the world needs now is a future-facing financial system for the digital age.

At Fnality, we have been speaking - and listening - to the real users of today's financial systems. From businesses to banks, there is a clear, collective ambition for a simpler, faster, safer and more resilient payment system; one that can move and settle money quickly and efficiently, with minimised risk and much more transparency.

We operate a remote first environment, however due to the responsibilities of this role there will be a requirement for you to work 2-3 times per week from our office to be established in Connecticut. This role is a US based role, and you must be eligible to work in the US. Please note we cannot sponsor visas for this role.

Fnality Global Payments

We are building a new payment system that will enable tokenised, peer-to-peer markets.

Fnality Global Payments (FnGP) will comprise a series of national systems, each regulated in its home jurisdiction. We call each of these a Fnality Payment System (FnPS)

In each payment system, a Fnality settlement asset will act as the settlement / payment asset for any Payment (P), Delivery v, Payment (DvP) or payment vs. payment (PvP) need.

FnGP are underpinned by Distributed Ledger Technology (DLT). The nature of DLT is such that it enables FnGP to :

The key benefits of the above are :

How will we use the information about you?

We will use your personal information to process your application, to enable us to assess your suitability for a role and for other legitimate business purposes such as improving our sites and talent management practices. We may share your data with third parties to achieve these purposes. We will not use or share your information for marketing purposes.

We will take appropriate security measures to safeguard your information in accordance with data protection legislation.

If you would like further information about how your information may be processed by us, please contact us at privacy@fnality.org.

Department Tech and Ops Locations USA Remote status Hybrid Remote