What are the responsibilities and job description for the Customer Engagement Specialist position at Focused Development Group Inc?
Job Posting: Customer Engagement Specialist
Location: San Jose, CA
Company: Focus Development Group
Pay: $17–$22/hour OTE (On-Target Earnings)
About Us:
Focus Development Group is a dynamic sales and customer service organization dedicated to delivering exceptional results for our clients. Located in the heart of San Jose, we prioritize growth, teamwork, and fostering long-term relationships with customers.
Job Description:
We’re seeking a motivated Customer Engagement Specialist to join our sales team. In this role, you’ll drive sales by building rapport with customers, understanding their needs, and presenting tailored solutions. Your ability to engage customers while achieving sales targets will directly impact our success.
Key Responsibilities:
- Proactively engage customers to identify sales opportunities and deliver solutions.
- Meet or exceed weekly/monthly sales goals through consultative selling techniques.
- Educate customers on products/services to drive sales and enhance satisfaction.
- Track sales performance metrics and refine strategies to boost results.
- Collaborate with the sales team to share insights and improve overall performance.
- Process sales transactions accurately using POS systems.
Requirements:
- 1 years of experience in sales, retail, or customer service (training provided for strong candidates).
- Proven ability to thrive in a sales-driven environment and close deals.
- Strong communication skills and a customer-first mindset.
- Comfortable working in a fast-paced, target-oriented setting.
- Basic computer proficiency.
Pay & Benefits:
- Competitive hourly wage: $17–$22/hour (based on experience).
- OTE (On-Target Earnings): Uncapped bonuses for exceeding sales goals.
- Paid training, and career advancement opportunities.
Why Focus Development Group?
We invest in our team’s success with ongoing sales training, clear growth paths, and a supportive culture. If you’re ready to start your career in sales and customer engagement, we want to hear from you!
Focus Development Group is an equal opportunity employer.
Job Types: Full-time, Part-time
Pay: $17.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Campbell, CA 95008: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $22
