What are the responsibilities and job description for the A613-Service Desk Specialist (739934) position at Focused HR Solutions?

This job is remote.

Our client has an opening for a Service Desk (739934)

This position is up to 6 months, with the option of an extension, and the client is in Raleigh, NC

Please send rate and resume

Experience providing excellent customer service skills using ITIL methodology Required 2 Years
Experience working in a call center environment and Service Desk role Required 2 Years
ServiceNow experience Desired
HDI Support Center Analyst, ITIL v3 Foundation A certification highly preferred Highly desired
Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

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A613-Service Desk Specialist (739934)

What are the responsibilities and job description for the A613-Service Desk Specialist (739934) position at Focused HR Solutions?

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