Restaurant Hostess (1 part-time flexible schedule)

Job Summary:We are seeking a professional, welcoming, and customer-oriented Restaurant Hostess to join our team. The Restaurant Hostess will be responsible for greeting guests, managing reservations, assisting with seating arrangements, and ensuring an exceptional dining or lounge experience. This role requires excellent communication skills, a warm and inviting demeanor, and the ability to multitask in a fast-paced environment.   Key Responsibilities: Greet and seat guests with a welcoming demeanor. Manage reservations and assist with phone inquiries. Address guest requests, concerns, and special accommodations. Coordinate with hotel departments for a seamless experience. Assist with processing payments and ensuring accurate billing.   Food & Beverage Service: Provide menus and inform guests about specials and promotions. Work with kitchen and service staff to ensure timely orders. Monitor dining room flow for efficiency. Assist guests with dietary restrictions or special requests.   Guest Interaction & Customer Service: Anticipate guest needs and provide prompt service. Handle concerns professionally, escalating when necessary.   Teamwork & Coordination: Work closely with staff to maintain high service standards. Help train new employees in hostess responsibilities. Step in to support team members when necessary.   Cleanliness & Organization: Keep entrance, lobby, and seating areas clean and organized. Ensure menus and promotional materials are up to date. Report maintenance or cleanliness issues. Assist with table setup and clearing during shifts. Follow health and safety regulations.   Company Policies & Professionalism: Follow all company policies, including service standards, safety, attendance, meal breaks, uniforms and grooming guidelines, and code of conduct. Maintain a professional demeanor and provide respectful, high-quality service. Represent the brand with integrity, teamwork, and hospitality excellence.   Skills & Qualifications: Experience in hospitality or customer service preferred. Excellent communication and organizational skills. Professional appearance and welcoming demeanor. Ability to multitask and remain calm under pressure. Proficiency in using reservation and restaurant management systems and basic computer skills. Basic knowledge of food safety and sanitation. Required to obtain Food Handler’s and Alcohol Service certifications upon hire.   Work Environment & Physical Requirements: Ability to stand, walk, and move efficiently for extended periods. Push, pull, lift, and carry light objects such as menus, trays, and small furniture adjustments. Be able to move quickly and efficiently during busy service hours. Availability for flexible schedules, including weekends, holidays, evenings and days. Comfortable working indoors and outdoors in varying conditions.   Perform other duties as assigned by management.   Benefits: Discounts on hotel stays, dining, and spa services. Career growth opportunities within the hospitality industry. A supportive team that values creativity, collaboration, and passion.   About MacArthur Place: Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.   Join Our Team! Become a part of a welcoming and professional hospitality environment dedicated to providing an exceptional guest experience! Click on “Apply Now” below.

Salary : $18