What are the responsibilities and job description for the Restaurant Hostess (1 part-time flexible schedule) position at MacArthur Place Hotel & Spa?
Job Summary:
We are seeking a professional, welcoming, and customer-oriented Restaurant Hostess to join our team. The Restaurant Hostess will be responsible for greeting guests, managing reservations, assisting with seating arrangements, and ensuring an exceptional dining or lounge experience. This role requires excellent communication skills, a warm and inviting demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
Benefits:
Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.
Join Our Team!
Become a part of a welcoming and professional hospitality environment dedicated to providing an exceptional guest experience! Click on “Apply Now” below.
Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
We are seeking a professional, welcoming, and customer-oriented Restaurant Hostess to join our team. The Restaurant Hostess will be responsible for greeting guests, managing reservations, assisting with seating arrangements, and ensuring an exceptional dining or lounge experience. This role requires excellent communication skills, a warm and inviting demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Greet and seat guests with a welcoming demeanor.
- Manage reservations and assist with phone inquiries.
- Address guest requests, concerns, and special accommodations.
- Coordinate with hotel departments for a seamless experience.
- Assist with processing payments and ensuring accurate billing.
- Provide menus and inform guests about specials and promotions.
- Work with kitchen and service staff to ensure timely orders.
- Monitor dining room flow for efficiency.
- Assist guests with dietary restrictions or special requests.
- Anticipate guest needs and provide prompt service.
- Handle concerns professionally, escalating when necessary.
- Work closely with staff to maintain high service standards.
- Help train new employees in hostess responsibilities.
- Step in to support team members when necessary.
- Keep entrance, lobby, and seating areas clean and organized.
- Ensure menus and promotional materials are up to date.
- Report maintenance or cleanliness issues.
- Assist with table setup and clearing during shifts.
- Follow health and safety regulations.
- Follow all company policies, including service standards, safety, attendance, meal breaks, uniforms and grooming guidelines, and code of conduct.
- Maintain a professional demeanor and provide respectful, high-quality service.
- Represent the brand with integrity, teamwork, and hospitality excellence.
- Experience in hospitality or customer service preferred.
- Excellent communication and organizational skills.
- Professional appearance and welcoming demeanor.
- Ability to multitask and remain calm under pressure.
- Proficiency in using reservation and restaurant management systems and basic computer skills.
- Basic knowledge of food safety and sanitation.
- Required to obtain Food Handler’s and Alcohol Service certifications upon hire.
- Ability to stand, walk, and move efficiently for extended periods.
- Push, pull, lift, and carry light objects such as menus, trays, and small furniture adjustments.
- Be able to move quickly and efficiently during busy service hours.
- Availability for flexible schedules, including weekends, holidays, evenings and days.
- Comfortable working indoors and outdoors in varying conditions.
Benefits:
- Discounts on hotel stays, dining, and spa services.
- Career growth opportunities within the hospitality industry.
- A supportive team that values creativity, collaboration, and passion.
Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.
Join Our Team!
Become a part of a welcoming and professional hospitality environment dedicated to providing an exceptional guest experience! Click on “Apply Now” below.
Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to HR@vegasgoldenknights.com to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
