What are the responsibilities and job description for the Front of House Staff position at Folino's Pizza?
Folino's Pizza is on the hunt for hardworking, guest oriented folks to join our front of house team in Burlington! We have a fun, efficient, and team-oriented crew that creates Vermont's best pizza!
Primary Job Duties included but are not limited to the following:
- Customer Interaction & Order Processing: Greet customers warmly, take orders accurately, and communicate special requests to the kitchen.
- Customer Assistance: Help customers with online orders, answer ingredient-related questions, and ensure overall satisfaction.
- Cash Handling & Transactions: Process payments and apply discounts with accuracy.
- Team Collaboration: Work closely with shift leaders, kitchen staff and other front of house staff to assist with bussing tables and support smooth service flow.
- Dining Area Maintenance: Maintain a clean and organized dining room and patio while proactively assisting guests.
- Closing Responsibilities: Reset customer areas, sanitize surfaces, restock items, and follow closing checklists to prepare for the next shift.
Candidates with full-time and part-time availability are encouraged to apply. We do require either Friday or Saturday availability.
This position requires the sale of alcohol, candidates must hold or be eligible to hold a DLC Certification.
Customer service experience is strongly encouraged but not required!
Folino’s pay structure is very competitive in the industry with frequent opportunities to earn more as you learn and grow with us.
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $20 - $22
