What are the responsibilities and job description for the Transit Dispatcher position at Fond du Lac Reservation?
- Responsibilities: · Schedule appointments for the Fond du Lac Transit services.
· Answers public inquiries regarding transit services.
· Makes copies of next day’s passenger schedules
· Coordinates and monitors daily transportation activities via two-way radio, telephone and person to person.
· Verifies transit fares and submits daily deposits.
· Opens and closes Transit building according to procedures.
· Checks and submits drivers log sheets.
· Must attend all mandatory department trainings.
· Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
· Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
· Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
· Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
· Maintains a clean and organized work area.
· Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
- Qualifications: · No Driver’s License required.
· Demonstrated success in accepting responsibility and using independent judgment.
· Proper public contact and telephone etiquette.
· Ability to deal with unruly and abusive individuals.
· Excellent communication skills using the telephone, headset, two-way radio, and in person.
· Ability to understand and follow written and oral instructions.
· Ability to dispatch calls to drivers in an efficient manner.
· Ability to operate modern office equipment including a computer and related software.
· Ability to communicate effectively orally and in writing is required.
· Ability to work independently and establish priorities is required.
· Attention to detail and accuracy is required.
· Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
· Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s FTA Drug and Alcohol Testing Policy.
· Subject to pre-employment and annual background checks.
· Some travel may be required.
PHYSICAL REQUIREMENTS:
· Normal physical requirements.
T he Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang ( Where the water stops ), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse , supportive , and inclusive workforce that employs Fond du Lac Band members, native peoples , and those from our surrounding communities .
As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promot es our language, culture, and the preservation of our natural resources .
The Fond du Lac Band is a n employer that cultivate s the growth of our employees and our programs ; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac O rdinance #12/94 (TERO).
Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.
Salary : $16 - $18
