Bar Manager - Casino Floor

POSITION OVERVIEW

The Bar Manager is responsible for ensuring the delivery of high-quality and efficient cocktail service to our guests while leadings a team of talented cocktail servers and maintain a vibrant and energetic atmosphere on the casino floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Lead, train, and motivate a team of cocktail servers to deliver exceptional service and maintain a positive and professional work environment
• Set performance expectations, provide regular feedback, conduct performance evaluations, and address any performance or disciplinary issues
• Coordinate scheduling, ensuring appropriate staffing levels to meet service demands while adhering to budgetary guidelines
• Collaborate with the Director and other stakeholders to curate a well-rounded selection of spirits, wines, and other beverages
• Establish and enforce standard operating procedures (SOPs) for cocktail service, ensuring efficient workflow and adherence to safety and sanitation regulations
• Monitor and maintain high standards of cleanliness and organization in the service bars ensuring all equipment is in proper working condition
• Set the highest standard for guest service, ensuring that all interactions with guests are professional, welcoming, and exceed their expectations
• Foster a vibrant and engaging atmosphere on the casino floor
• Address guest concerns and complaints promptly, seeking resolutions to maintain a positive guest experience
• Develop and deliver comprehensive training programs for cocktail servers, focusing on product knowledge, guest service, and responsible alcohol service
• Provide ongoing coaching and mentorship to enhance the skills and knowledge of the team
• Ensure compliance with all relevant laws, regulations, and licensing requirements related to the service of alcohol
• Promote responsible alcohol service practices and enforce age verification procedures
• Conduct regular inspections to identify and mitigate potential safety hazards, taking appropriate corrective actions
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High School diploma or equivalent required
• Two (2) years managing cocktail services, preferably in a high-volume casino or hospitality environment
• Extensive knowledge of mixology, spirits, wines, and cocktails, including a strong understanding of flavor profiles and the ability to create innovative and exciting drink menus.
• Demonstrated knowledge and experience in overall cocktail & lounge operations
• Complete knowledge of health and safety regulations
• Must have basic knowledge of Microsoft Office software
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, statutory requirements regarding health and safety, sanitation, proper chemical usage, fire procedures, and HACCP
• Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs
• Strong overall knowledge of drink menu preparation and presentation
• Proficient in operational financial management accountability and budgeting
• Excellent interpersonal skills to deal effectively with guests, management, Members, and other outside contacts
• Ability to provide leadership and direction contributing to the success of the organization through engaging, developing, and mentoring individuals and teams
• Ability to lead and mentor a team
• Ability to maintain knowledge of local competition and general industry trends
• Excellent communication and customer service skills
• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Must be willing and able to work a flexible schedule to include holidays, nights, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES

This position will oversee all cocktail servers.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

Equal Opportunity Employer Veterans/Disabled