What are the responsibilities and job description for the Business Analyst III position at Fontana?
Our employees are the reason for our success
Position Summary
The Business Analytics Manager participates in the development, implementation and maintenance of sales data including, but not limited to, customer data, product databases, sales reports and dashboards. This position is also a key component in the annual strategic plan updates, development of the annual, North American budget, and bi-monthly workload process which helps steer the business in the short-term.
Position Responsibilities Include But Are Not Limited To :
CRM Administration (Salesforce) :
- Design and maintain customer and product datasets in Excel, Google, several ERP systems, Tagetik cloud-software, and within our CRM system (Salesforce and Salesforce Analytics / Tableau environment).
- Manage all aspects of user and license management including new user setup / deactivation, roles, profiles, permissions, public groups
- Salesforce light development, e.g. dashboard construction, addition of data fields, page layout changes, filter views, dataset integration, configuration, updates, management and reporting.
- Salesforce Analytics / Tableau dataset management and dashboard development.
- Participate and / or lead CRM improvement projects or standardization actions amongst various regions.
- Develop training materials and facilitate end-user training as needed.
Strategic Planning :
Annual Operating Budget :
Workload Forecasting :
Other :
Qualifications-Education / Experience
Required :
Preferred :
Travel Requirements : Less than 10%
We consider all applicants without regard to race, color, religion, national origin, sex, age, sexual orientation, marital status, handicap, genetic infiltration, disability or status as a veteran. Fontana reserves the right to require a drug screening at any time during the employment process.
Other details
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