Operations Manager (WSLP)

Position Title:              Operations Manager

Classification:             Exempt

Reports To:                  Western Slope Director

Location:                     Grand Junction

Compensation:           $66,800 - $69,000 Annually 

Benefits:                    Eligible for up to 6% annual bonus. Medical, dental, and vision, a 401(k) retirement plan with a 4.5% company match plus potential additional matching based on tenure, PTO, paid sick leave, paid holidays,  and a flexible schedule

As one of the largest Food Banks in the United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado communities begins with passionate, mission-driven individuals. 

The Operations Manager is responsible for managing the Volunteer Operations, Transportation, Safety & Maintenance, and Fresh Food Center (FFC) people and processes. Leads the operations department in accordance with FBR and Feeding America (FA) specifications.

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.

 Food Bank of the Rockies’s team is dedicated to creating an efficient food distribution network to eliminate hunger.   Staff is committed to embodying the organizational values and mission in all activities.  

Mission: We ignite the power of community to nourish people facing hunger

Values: Service; Integrity; Diversity, Equity & Inclusion; Collaboration; Innovation

Primary Responsibilities:

• Own results for Safety, AIB Compliance, and overall warehouse maintenance strategy
• Lead and manage teams across key functional areas including volunteer operations, transportation, and the Fresh Food Center with a strong focus on outstanding customer service.
• Manage transportation department outcomes, including routing design, fleet management, DOT compliance, and driver supervision through a supervisor.
• Manages volunteer operations and daily activity to ensure overall volunteer success and outcomes.
• Manages Dehydrator Department and volunteers to maintain equipment and product dehydration processes.
• Maintain orderly Fresh Food Center to ensure efficient storage and distribution line along with excellent customer service to Hunger Relief Partners.
• Manage the development, implementation, and maintenance of a comprehensive safety program for employees and volunteers.
• Responsible for maintaining food industry standards for safety, proper product handling, storage, and warehouse sanitation along with educating staff.
• In conjunction with the Development department, coordinate volunteer efforts in warehouse/building and grounds.
• Oversees the maintenance of building, equipment, and grounds; ensure all required inspections and sanitation schedules as set by company, regulatory or other agencies are adhered to.
• Prepare annual budget in cooperation with Western Slope Director.
• Fiscal management of Western Slope Operations: manages department’s P&L and process/approve vendor invoices
• As needed, attend outside networking opportunities to develop, and encourage resource building and sharing within the community.
• Handle confidential information with discretion and care, ensuring the privacy and respect of employees, volunteers, partners, donors, or others

Required Knowledge, Skills, and Abilities: 

• Commitment to fulfilling Food Bank of the Rockies mission and positively representing the brand both internally and externally
• Maintain a professional demeanor and respond with urgency
• Show strong teambuilding, interpersonal and leadership skills
• Able to lead through influence and effectively navigate in a matrixed organization
• Self-directed, accountable for results and proactive; independent problem solver
• Commitment to motivating staff through creating a positive working environment
• Excellent organizational, time management and analytical skills
• Demonstrated project management and process improvement skills
• Able to meet deadlines and manage multiple projects simultaneously
• Exercise independent judgement, think critically and strategically, collaborate with others and follow-through to execute projects
• Able to communicate persuasively and articulately both verbally and in writing
• Able to represent Food Bank of the Rockies with professional poise and work effectively with a wide range of constituents
• High customer service focus

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Using office equipment such as computer, mouse, keyboard, printer
• Shared office and warehouse environment, hot/cold temperatures are frequent; occasional outdoor work environment
• Occasional handling of equipment used to facilitate the distribution, storage, transport, and disposal of food 
• Occasionally lift or move up to 50 pounds
• Occasional travel within the Food Bank of the Rockies service area

Required Qualifications:

• High school diploma or equivalent required; Bachelor’s degree preferred, or equivalent work experience
• 5-7 years’ experience in warehouse operations; non-profit experience a plus
• 2 years supervisory experience
• Extensive experience using Microsoft Office Suite and warehouse management systems
• Must possess a valid driver’s license

Expected Hours of Work:

This is an exempt, full-time position. Work schedules may vary each week and consist of weekdays, evenings, and Saturdays. 

Compensation:

$66,800 - $69,000 Annually  up to 6% annual bonus

Benefits:

At Food Bank of the Rockies, we provide a fulfilling workplace along with a comprehensive benefits package that includes:

• Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, parental leave, and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.

To Apply: Apply online through www.foodbankrockies.org/careers. Applications will be accepted until April 4, 2025. 

Thinking about applying?

True passion and excitement for making an impact are just as important as work experience. 

We encourage you to apply even if you feel you don't check every box in this posting.

Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO. We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation, please contact us at hr@foodbankrockies.org or 303.371.9250.