What are the responsibilities and job description for the Associate Director, Operations & Annual Giving position at Food Forward?

Organizational Overview : Food Forward Inc.fights hunger and prevents food waste by rescuing fresh surplusproduce, connecting this abundance with people experiencing foodinsecurity, and inspiring others to do the same. Fruits andvegetables are collected from backyard fruit trees, farmersmarkets, growers, and wholesale produce distributors. Thisrecovered produce is provided free of charge to hunger relieforganizations serving communities, including food banks, agenciesserving unhoused people, domestic violence shelters, transitionalyouth homes, veteran services, family resource centers, LGBTQ teen / adult / senior services, and more. On an average day, FoodForward is distributing enough fruits and vegetables to meet thedaily recommended servings for more than 270,000 people. See ourcore values below.

Position Overview : Food Forward seeks amotivated nonprofit leader experienced in fundraising operationsand project management. The Associate Director, Operations &Annual Giving is a new position that will play a role insolidifying Food Forward’s growth trajectory by enhancing theoperational efficiency of our Development team. The ideal candidateis a strategist who can work collaboratively across teams toinnovate systems and build scalable revenue streams that will serveour mission. Critical skills include strong verbal and writtencommunication, the ability to translate data into strategy, and theability to lead projects with calm and clarity.

Working with the Chief Development Officer, the AssociateDirector will provide new capacity to a high-performing team.Success in year one will include :

Creation of a new KPI / benchmarkreporting workflow that motivates and provides learning for theDevelopment team and the organization’s leadership;
Successful management of theschedules and deliverables for at least three fundraising campaignsthroughout year one, including analysis of results towards abenchmarked increase over previous year;
Completion of a compliance review andrecommendations for improved donor experience (such asacknowledgments, vetting, disclosures, etc);
Demonstrate a deep understanding ofFood Forward’s mission and donor base.

CORE RESPONSIBILITIES

Responsible for strategy and implementation of :

Department Operations, including :

Team dashboards, benchmarks, KPIs,and progress toward strategic plan goals

Gift processing and donor services,including timely and accurate acknowledgments and other compliancethat ensure positive donor connections

Department timelines for campaigns,events, cross-department operations, team meetings

Department database and technology,including CRM (Salesforce), donation processing (current : Classy),additional campaign tools, equipment, shared file systems

Financial reporting, reconciliation,and compliance, coordinating the Development and Financedepartments

Tracking department deliverables,including fulfillment, partner benefits, key statistics

Annual Giving, including :

Annual plan for the annualgiving / scaled income stream (focus : individuals), includingstrategy, goal tracking, team workplans

Campaign management coordinated withthe Communications team, including strategy, timelines, production(eg. mail), reporting

Digital fundraising and stewardshipwith the Communications team, including regular analytics reviews,testing, acquisition, visibility tracking

Pipeline strategy, processes, andtools to manage prospects and increase support, coordinating withMajor Gifts Officer

Special projects to increase theorganization’s visibility to build a donor base, such as affiliategroups and third-party validator websites

Regular reporting on budgetbenchmarks and cashflow

Analytics and content for performancereports to leadership and the Board of Directors, includingbenchmarking to industry standards

Income forecasting and data-informedgrowth strategies for future years

Staff Supervision and Administration, including :

Supervise two : Development OperationsSupervisor (database specialist) and Coordinator

Contract management

Ongoing learning for processimprovements that incorporate best practices, inspire teamperformance

Organization-wide initiatives asneeded

PandoLogic. Keywords : Operations Director, Location : North Hollywood, CA - 91605 , PL : 594499349

Apply for this job

Receive alerts for other Associate Director, Operations & Annual Giving job openings

Associate Director, Operations & Annual Giving

What are the responsibilities and job description for the Associate Director, Operations & Annual Giving position at Food Forward?

What is the career path for a Associate Director, Operations & Annual Giving?

Job openings at Food Forward

Not the job you're looking for? Here are some other Associate Director, Operations & Annual Giving jobs in the Los Angeles, CA area that may be a better fit.

We don't have any other Associate Director, Operations & Annual Giving jobs in the Los Angeles, CA area right now.

AI Assistant is available now!