What are the responsibilities and job description for the Event Coordinator Assistant position at Fooda?
About Fooda
We are a technology-powered food company that brings fresh lunch to employees at work through our ongoing food programs located within companies and office buildings.
Our team is dedicated to providing an exceptional customer experience, and we're looking for talented individuals to join us in supporting our growing client roster.
Job Summary
- Support Fooda events by setting up, tearing down, cleaning equipment and site areas, and ensuring high-quality customer experiences.
- Serve as back-up cashier at Fooda Cafés and assist with driver responsibilities, delivering equipment and food to Fooda sites.
- Gain competency with Fooda's technology and standard operations procedures.
Key Responsibilities
- Problem-solve issues such as incorrect orders, late deliveries, or incorrect email communication.
- Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.
- Conduct onsite Fooda promotions and mobile app coaching.
- Provide real-time onsite customer service to resolve issues promptly directly with the consumer.
Requirements
- You love building relationships with customers and enjoy customer service.
- You are friendly, high energy, and love interacting with other people.
- You are savvy with technology and will be comfortable in a fast-paced start-up.
- You are resourceful, exhibit grace under pressure, and know you're capable of finding solutions.
Benefits
- Competitive wages.
- Paid time off.
- A flexible part-time schedule (5 – 25 hours per week).
- 401k Retirement Savings Plan with company match.
- Pre-tax commuter expense benefit.
