Database Assistant

Job Title:            Database Assistant 

Reports to:         Development Database Manager

Status:                Full-Time, Non-Exempt

Hours:                 Monday – Friday, occasional weekends / after-hour events

Location:            On-site, Foodbank South County Sharehouse (82 Coromar Dr. Goleta, CA 93117) with occasional travel to North County Sharehouse (490 W. Foster Road, Santa Maria)

Salary Range:    $22.00 – $25.00 hourly, taxable

About the Organization:

The Foodbank of Santa Barbara County (FBSBC) is committed to ending hunger and transforming the health of Santa Barbara County through good nutrition. With nutrition education, disaster preparedness, environmental sustainability and community resilience at the forefront of our mission, we are working to solve the underlying causes of hunger in Santa Barbara County.

About the Position:

The Database Assistant (DA) plays a crucial role in donor relations by maintaining and optimizing our Salesforce CRM donor database. This includes gift processing, donor acknowledgments, data entry, and ensuring data integrity. Reporting to the Development Database Manager (DDM), the DA supports fundraising efforts through reporting, donor communications, event coordination, and process improvements. If you're detail-oriented, tech-savvy, and passionate about nonprofit fundraising, we'd love to hear from you!

Duties and Responsibilities:

• Assist the DDM in managing the Salesforce CRM donor database, ensuring efficiency and accuracy.
• Process deposits, enter all donations in CRM donor database, and code to appropriate revenue line.
• Generate reports for Finance and the Development & Strategy team.
• Collaborate with Finance to support month-end closing processes and related financial tasks.
• Maintain accurate donor records, process acknowledgments, and manage mailing schedules for timely donor communications.
• Serve as a primary contact for donor inquiries, support donor engagement efforts, and oversee communication initiatives, including the monthly donor program.
• Manage new donor activities, including preparing and sending welcome packets and tracking engagement.
• Prepare internal mailing lists for mailings such as the Annual Report, donor letters, and invitations.
• Coordinate team project timelines and updates, such as our Year End Giving campaign.
• Provide general support for Development Team initiatives, such as the Annual Fund program, event planning, and merchandise organization.
• Support database improvement projects, reporting, and operational efficiency initiatives.
• Perform other duties as assigned or delegated.

Essential Skills & Experience:

• Bachelor’s degree or equivalent work experience in a related field.
• Strong proficiency in Microsoft Excel and other Microsoft Office applications.
• Keen attention to detail and data accuracy.
• Excellent organizational skills to prioritize and manage multiple tasks effectively.
• Ability to meet deadlines while balancing various responsibilities.
• Strong written and verbal communication skills to produce professional correspondence.
• Experience collaborating across departments and working as part of a team.
• Excellent interpersonal skills, demonstrating professionalism, diplomacy, and tact when engaging with donors and stakeholders.
• Adaptability and problem-solving abilities to support evolving database and development initiatives.

Preferred Qualifications:

• Experience using Salesforce or another CRM system.
• Previous experience in development, fundraising, or donor management.
• Prior experience in nonprofit organizations.
• Strong analytical and reporting skills.
• Bilingual in English and Spanish is a plus.

At the Foodbank of Santa Barbara County, we believe in taking care of our team members. We offer a comprehensive and competitive benefits package designed to support your health, professional growth, and overall well-being:

• Generous Paid Time Off: Enjoy 18 days of accrued Paid Time Off for new hires, with additional days awarded as you grow with us.
• Paid Holidays: Take advantage of 13 paid holidays throughout the year to relax and recharge.
• Health Insurance: Benefit from medical, dental, and vision insurance, with 100% of the employee premium covered by the Foodbank.
• Retirement Savings Plan: Plan for your future with an optional retirement savings plan that includes a 3% employer match.
• Wellness Program: Participate in our Wellness Program, which offers a $500 annual bonus to support your commitment to healthy living and work-life balance.
• Professional Development: Access ongoing professional training opportunities to enhance your skills and advance your career.
• Employee Assistance Program: Utilize our Employee Assistance Program for personal and work-related counseling and support, ensuring you have the resources you need to thrive

Salary : $500