Case Manager

JOB SCOPE: To assist Persons Living with HIV/AIDS (PLWH/A) in attaining and maintaining a maximum level of health and independent functioning through the coordination of and facilitated access to resources, thereby maintaining and improving health outcomes and quality of life while upholding the mission of the agency. Thus, Case Manager (Non-Medical) includes both General Case Management and Psychosocial Case Management.

Years/Type of Exp: Minimum three years of relevant experience; experience working with persons of different cultural and socio-economic backgrounds.
Education: Bachelor’s degree in health or human related field preferred or three years relevant and documented experience in a similar field with an AA degree in health or human-services field.BILINGUAL IN SPANISH STRONGLY PREFERRED

DUTIES:
1. Service Plan: * In collaboration with client, develop a comprehensive client-centered service plan to address needs and goals. * Ensure timely entry of services delivered into appropriate database. * Link clients to needed resources via inter-agency and intra-agency referrals
.2. Monitoring & Follow-up: * Contact clients on a monthly basis, or more as needs arise or contract requirements. * Maintain thorough, current, and confidential records of each client, as well as ongoing service plan. * Maintain accurate records of food and transportation services provided. * Ensure timely entry of services delivered into database. * Follow-up with clients to ensure implementation of service plan.
3. Advocacy: * Assist clients and/or families with the completion of necessary applications for community services and public benefits. * Provide appropriate service referrals and resources for the client andadvocate on the client’s behalf for accessibility of these services andwork with client to address barriers to access. * Coordinate and network with other agency/community resources to ensure provision of needed services and their delivery. * Assist clients in problem-solving as requested, providing counsel and advocacy as needed to encourage clients to access available medical care, food programs, emotional support services, legal assistance, and other services. * Participate in the delivery of food and transportation services.
4. Other: * Provide guidance to assigned interns and/or volunteers in the provision of service delivery. * Facilitate and/or organize client support group including educational seminar and/or events. * Participate in community meetings and represent agency at community events. * Prepare monthly/quarterly/annual service reports of case management, food, transportation and other reports as needed; reconcile food and transportation data entry with delivery; reconcileservice units against productivity rate. * Fully committed to quality assurance and cultural competency. * Ensure timely entry of services delivered into appropriate database. * Facilitate and/or organize educational seminars or client related activities or events.
5. Intake and Assessments: * Identify appropriate clients for HIV/AIDS case management through eligibility screening and intake; maintain client eligibility requirements as per contract. * Conduct assessment with clients to assess and evaluate client needs. * Ensure timely entry of services delivered into appropriate database. * Assessment and Development of client-centered Service plan.
6. Resources, Education & Training: * Attend staff meetings, case management department meetings, in- service training programs, and case conference meetings. * Assist with implementation of quality management/improvement and evaluation activities. * Intake and Screening for eligibility; maintain of eligibility for services.

Job Type: Full-time

Pay: $24.25 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Case management: 3 years (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Hesperia, CA 92344 (Required)

Ability to Relocate:

• Hesperia, CA 92344: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $24 - $26